Strategy & Operations Trainee
Job Summary
Job Description
Sword Health is seeking proactive and detail-oriented trainees to support the Associate General Managers of their Thrive, Bloom, and Move solutions. This 12-month program involves working at the intersection of strategy, operations, and execution to drive performance, structure processes, and solve real-world problems. Trainees will contribute to cross-functional initiatives, assist in defining and reporting key metrics, prepare strategic materials, conduct research and analysis, identify workflow inefficiencies, and support internal meetings. The role offers a steep learning curve, purpose, and ownership within a fast-growing tech company focused on improving healthcare through AI.
Must have:
- Strong analytical and problem-solving skills
- Good organizational and multitasking abilities
- Proficient in spoken and written English
- High attention to detail
- Collaborative mindset
Good to have:
- Bachelor's Degree in Engineering, Economics, Management or related areas
- Proactive, resourceful, and entrepreneurial spirit
- Ability to adapt to changing priorities
- Passion for operational efficiency
- Familiarity with healthcare or technology sectors
Perks:
- Stimulating, fast-paced environment with room for creativity
- Start of a bright future at a high-tech startup
- Access to health and well-being program
- Learning opportunities with tailored mentoring
- Remote or Hybrid work policy
4 skills required
Job Details
Sword Health is on a mission to free two billion people from pain.
With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2025, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $4 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact.
Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.
This is an opportunity for you to make a significant difference on a massive scale as you work alongside 1000+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.
The Sword Trainee Program is not about playing it safe, it’s where your career meets real-world impact. Over 12 months, you’ll be part of a global team using technology to solve human problems at scale, and you’ll do meaningful work from day one. You’ll build and question, and be pushed to think deeper and move faster. Here, you won’t just apply what you learned in school — you’ll stretch it, test it, and turn it into solutions. If you’re looking for purpose, ownership, and a steep learning curve, this is your launchpad. And if you're ready to turn your potential into something that matters, we’re ready for you.
We are seeking proactive and detail-oriented trainees to support the Associate General Managers of the Thrive, Bloom and Move teams, our 3 main solutions. In this role, you’ll work at the intersection of strategy, operations, and execution—helping to drive performance, structure processes, and solve real-world problems across multiple areas. This is a unique opportunity to learn by doing and gain direct exposure to how we build, scale, and align high-performing healthcare solutions in a fast-growing tech company.
You will be part of the Associate General Manager team, supporting the leadership of one of our main solutions: Thrive, Bloom and Move. The team is responsible for:
Ensuring day-to-day alignment and operational excellence across our verticals.
Driving key initiatives that support business growth, process efficiency, and cross-functional collaboration.
Acting as a strategic partner to leadership by helping structure and prioritize high-impact work.
What you’ll be doing:
- Contributing to cross-functional initiatives across different Teams by supporting project planning, tracking deliverables, and ensuring alignment;
- Assisting in the definition, tracking, and reporting of key operational and performance metrics;
- Helping the Associate General Manager with the preparation of strategic materials, internal presentations, and executive communications;
- Conducting research and analysis to support decision-making and surface improvement opportunities;
- Identifying inefficiencies in current workflows and helping propose or test process improvements;
- Supporting the organization and facilitation of internal meetings and workstreams.
What you need to have:
- Strong analytical and problem-solving skills, with the ability to synthesize complex information;
- Good organizational and multitasking abilities, being able to manage multiple priorities effectively;
- Proficient in spoken and written English;
- High level of attention to detail and a commitment to delivering high-quality work;
- A collaborative mindset and the ability to build strong relationships with diverse teams.
What we would love to see:
- Bachelor’s Degree in Engineering, Economics, Management or related areas;
- A proactive, resourceful, and entrepreneurial spirit;
- Ability to adapt quickly to changing priorities and maintain composure under pressure;
- Passion for improving operational efficiency and contributing to the success of a mission-driven organization;
- Familiarity with the healthcare or technology sectors.
To ensure you feel good solving a big Human problem, we offer:
- A stimulating, fast-paced environment with lots of room for creativity;
- A start of a bright future at a promising high-tech startup company;
- Access to our health and well-being program (digital therapist sessions);
- Learning opportunities with tailored mentoring;
- Remote or Hybrid work policy;
- To get to know more about our Tech Stack, check here.
*Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.
SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
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