Teamlead IT Solutions

Company description

Who are we?

Eurofins Scientific is an international publicly traded life sciences company that provides its clients with high-quality laboratory research and advice. Eurofins is a global market leader in bio-analytical testing for food, water, environment, cosmetics, pharmaceutical products, and contract research for agro science. In addition, Eurofins is one of the largest providers worldwide in testing and laboratory services in genomics, forensics, CDMO, advanced material sciences, drug development, and clinical studies. Eurofins uses its portfolio of over 200,000 unique analytical methods and an unprecedented high level of knowledge and expertise.

Eurofins consists of approximately 62,000 employees worldwide, spread across 900 ultra-modern laboratories, and is active in 62 countries with a pro-forma turnover of €6,515 million in 2023. Eurofins has strong growth ambitions (CAGR 24%) with very strong autonomous growth through its own start-ups, as well as a large number of annual acquisitions.

The accredited laboratories of Eurofins Environment in the Netherlands offer an extensive package of chemical, physical, and biological analyses in all environmental matrices. Through years of experience, it has extensive knowledge in both routine analyses and non-standard analyses, including analyses of special compounds and micro-contaminants. Eurofins is a market leader in specialized research; clients include water quality managers, Rijkswaterstaat, provincial and municipal governments, environmental consulting firms, industry, and contractors. Approximately 700 motivated experts handle the entire process from sampling to digital reporting of analysis results. Analyses mainly take place in the large laboratories in Amsterdam (Eurofins Omegam) and Barneveld (Eurofins Analytico).

In recent years, Eurofins has built a new LIMS (Laboratory Information Management System) for the Food and Environment business lines. Environment BeNeLux has been selected as one of the five pilot labs in this ambitious program. The implementation in Analytico has been completed, and Omegam will follow in 2025. In addition to the LIMS system, a new customer portal, CRM, and commercial package will also be implemented at Omegam.

Job description

What will you do?

As an IT Solution Manager within Eurofins Omegam (Amsterdam), you will be responsible for developing and implementing IT solutions that align with our business goals. You will also be the one who, together with your team (4 FTE), ensures that daily operations (24/5) run smoothly. With the application specialists, you ensure that the software continues to run well. With your team, you solve malfunctions and help end-users; you are also a gatekeeper to ensure that new/modified software is tested and documented before rollout. You preferably have a background as a business analyst, allowing you to understand business processes and provide both substantive guidance to the IT team and engage in discussions with your stakeholders.

You will lead a team of developers, business analysts, and testers. In addition to handling recruitment, you will also be the driving force in improving IT processes, with a scrum master by your side to support you.

You will start by thoroughly understanding the current IT landscape to ensure operational continuity combined with projects to improve efficiency and effectiveness (both for operations and internal IT processes). In mid-2025, the project to implement the new LIMS will be kicked off, where you will play a key role in the implementation. This is not just the LIMS, but you will also be responsible for all integrations between the customer portal, customer (specific) links, lab equipment, etc.

In addition to your own team, much expertise is available within Eurofins; you will be the bridge-builder between your team and colleagues or corporate teams to share knowledge and expertise. You will also coordinate infra and security-related matters with specialists, both locally and corporately (Environment BeNeLux, Europe, or other locations worldwide). You have sufficient basic knowledge and/or a healthy interest in both areas to provide effective guidance.

Job content:

• Responsible for operational continuity
• Providing first-line support (supported by ServiceNow);
• Communication and escalation during outages, RCA following outages;
• Establishing SLAs, defining and reporting KPIs;
• Ensuring 24/5 coverage using on-call services.
• Responsible for prioritizing and realizing new and/or changes in software
• Consensus-based prioritization of change requests in collaboration with business stakeholders;
• Ensuring transparent assessment, feedback, and handling of change requests;
• Collaborating with (international) teams to harmonize IT systems;
• Analyzing business processes and providing substantive guidance to developers and testers;
• Coordinating software development to improve the efficiency and effectiveness of the lab;
• Coordinating software development to improve data exchange with third parties (e.g., customers and governments).
• Leading & improving the IT team
• Guiding structured work (Scrum, Kanban, Azure DevOps, ServiceNow);
• Driving improvements within the IT team (e.g., deployment pipelines, test coverage, stimulating new technologies, refactoring/upgrade to the latest .NET version, transition to Azure Cloud, etc.);
• Recruitment/selection of new employees;
• Hierarchical leadership.

Job requirements

What we are looking for:

• Analytical and conceptual;
• Self-starter, persistent, convincing, able to switch between overview and details;
• Flexible with improvisational ability;
• Experience operating in an international (corporate) environment;
• 3+ years of experience as an IT Solutions Manager (preferably in an industrial environment);
• HBO/WO education;
• Excellent Dutch and English language proficiency;
• Experience with laboratory processes and/or agile development is a plus.

Additional information

What we offer you:

• An interesting and challenging learning environment;
• A salary indication around €5000 gross per month based on 40 hours;
• 26 vacation days;
• A dynamic, fast-growing organization in development;
• Besides a young dynamic team of 35 professionals, a large international team of motivated professionals;
• A flexible work situation with room for personal wishes/requirements;
• Attention to personal development and career opportunities.

Interested?

If you meet the above profile and are interested in an informal, committed, and pleasant working atmosphere, we look forward to receiving your CV and motivation. If you have any questions, please contact Dawinah Cuppen, Corporate Recruiter - dawinah.cuppen@sc.eurofinseu.com - +31 6 27911358.

An assessment may be part of the selection procedure.