Technical Account Manager

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Are you a builder of relationships and ecosystems? Are you excited by the opportunity to shape the future of building automation with a groundbreaking platform that delivers real-time autonomy? PassiveLogic is looking for a Technical Account Manager to develop and grow strategic partnerships across the built environment, blending technical HVAC/buildings industry knowledge with commercial drive.

About PassiveLogic®

PassiveLogic is the first fully autonomous platform for buildings. We’ve reinvented the fundamental principles of automation to democratize technology, optimize buildings, and reduce the world’s carbon footprint. We are a team of technologists, engineers, and creatives dedicated to making a sustainable impact through real-world solutions.We are looking for team members who have a passion for technology and who want to work on cutting-edge problems with real-world solutions. Our culture is built on bringing together the most talented engineers, thinkers, and creatives—backed by the world’s leading investors—working together to make the future a reality.

About the Role

This is a career-defining opportunity to play a crucial role in a hyper-scale AI company that is transforming the future of autonomous systems, energy, and the built environment.As a Technical Account Manager, you’ll develop relationships with end-users, building owners, contractors, system integrators, and channel partners through key sales cycles and guide stakeholders through discovery, evaluation, and deployment. This is a high-impact, field-focused role that requires both commercial instinct and technical buildings industry fluency.

What you’ll do

• Partner and customer engagement: Engage directly with building managers and portfolio owners to educate and convert organizations to the PassiveLogic ecosystem and its applications.
• Propose solutions: Lead strategic, consultative sales efforts focused on understanding partner goals and aligning them with PassiveLogic’s technical capabilities.
• Technical enablement: Serve as a trusted resource who can explain complex solutions clearly. Help customers understand our unique physics-based digital twin, generative control system, and deployment architecture.
• Cross-functional collaboration: Work closely with Commercialization, Customer Success, and Applied Engineering teams to ensure smooth transitions from sales to implementation and beyond.
• Channel development and management: Identify key partners and accounts, prioritize high-growth opportunities, and build pipelines of high-value partners and projects.
• Market feedback loop: Bring actionable insights from the field to inform sales and support strategies, marketing messaging, and implementation strategy.

What you’ll bring

You must have

• Proven experience:
• Adept experience in technical sales, sales engineering, or channel development, preferably in the building automation or HVAC controls industry
• Proven ability to manage accounts and secure deals
• Strong understanding of building systems, the construction ecosystem, and/or commercial real estate portfolios
• Ability to explain and sell complex, system-level solutions to both technical and non-technical stakeholders
• Self-driven, high-energy approach to solving customer challenges
• Exceptional communication skills: Excellent communication and relationship-building skills. Strong customer-facing skills with an ability to clearly communicate complex technical concepts to both technical and non-technical audiences via spoken, written, and visual communications.
• Organized and strategic: Creative thinker and strong problem solver with meticulous attention to detail
• Collaborative mindset: Experience working across teams to drive customer success. Strong self-motivation towards PassiveLogic’s mission to “empower people through generative autonomy to solve the world’s largest climate challenges.”
• Adaptability: Comfortable in a fast-paced startup environment. Eager to learn, iterate, and innovate
• Problem solving: You own this role. When issues arise, be the empowered force that solves them, rolling-up.

You should have

• Experience selling BAS, BMS, or IoT-driven platforms
• Familiarity with mechanical engineering, controls design, or smart building technology

It’s helpful to have

• Experience operating in a startup environment with evolving processes and rapid growth
• Background in working with general contractors, MEP firms, or national accounts
• CRM experience (Salesforce, HubSpot, etc.) and reporting fluency

We know there are candidates who might not fit everything we’ve described above, or who might have experience and skills we haven’t considered. PassiveLogic can sometimes be flexible enough to shift responsibilities to the right person, or otherwise identify open or upcoming roles that may better fit your professional background. Even if you don’t meet all the requirements above, we still want to hear from you.

Compensation, Benefits & Perks:

• Competitive compensation
• Generous equity share package
• Medical, dental and vision coverage
• Disability and life insurance options
• Flex PTO
• Team-building events
• Free catered lunch in the office Monday — Friday
• Free ski pass (We are at the base of Big Cottonwood Canyon)
• Free National Park pass

When applying, include:

• A cover letter telling us why you're the perfect candidate for PassiveLogic
• A resume
• Extra mile — include a description of a project (of any type) you personally created, devised, built, managed, organized, or designed that was of your own self-initiative

Diversity and inclusion

Diversity, inclusion, and belonging is woven into our values and everything we do. We welcome all—come as you are and bring your whole self. We are proud to be an Equal Opportunity Employer. We celebrate diversity every day by maintaining a safe and inclusive environment for our employees at every stage of their careers.