Technical Consultant

Job Title

Job Description

Design, install, configure, test, maintain and support Monitoring Analytics and Connected Care hardware and software solutions.

Your role:

• Deliver professional IT services to our customers as one off or as part of larger project engagements
• Support the project implementation teams, consisting of project managers, clinical consultants and field service engineers, with your IT expertise and experience on healthcare system integration
• Deliver training to internal and external customers
• Diagnose and resolve technical hardware and software issues, remotely and on-site
• Collaborate with the customers and the Customer Care Solutions Center to identify, analyze and develop a resolution plan to resolve customer’s issues
• Proactively suggest process and product improvements
• Identify new professional service opportunities by providing data and value analysis
• Strengthen our IT value proposition

You're the right fit if:

Bachelor’s degree in Electrical Engineering, Electrical Engineering Technology, Information Systems Technology, Software Engineering, Computer Science

Relevant experience in professional service development in the healthcare industry

Excellent customer service skills

Strong organizational, time management and planning skills

Demonstrated knowledge and/or advanced certifications in:

• IT Infrastructure and system integration
• HL7 System integration between Philips products and other systems in hospitals such as EMRs, Hospital Information Systems, Lab Systems or bedside devices
• Lyniate Rhapsody
• Device and System Integration via HL7, FHIR or comparable technologies. A HL7 certification
• Expert knowledge of the HPM and EMR Philips products such as PIC iX, IGS, ISP, CareEvent, ICCA

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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