Technical Expert - Windows

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

Focus of the Role

An excellent opportunity has become available for a highly motivated and passionate IT Technical Expert for Windows, Citrix and VMware technologies in the Telstra Defence Operations, Data Centre Operations Team. You will have the opportunity to further develop your skills in a non-production environment.

What We Offer

• Performance-related pay
• Access to thousands of learning programs so you can level-up
• Global presence across 22 countries; opportunities to work where we do business.
• Purchased annual leave scheme
• Additional Telstra day off
• Additional 30% off Telstra products and services
• Toolkit provided (laptop + mobile phone + plan paid for)
• Recognition of prior service for recent defence members; carry over of long service leave to Telstra
• 4 weeks paid defence leave for Defence Reserve members

What You’ll Do

Technical Expert to support the operations and maintenance of the Telstra Defence Terrestrial Communications Network (DTCN). Specifically, the Datacentre based compute, operating system, network and management application stacks.

This role can be based in Canberra, Melbourne, Brisbane or Sydney, Australia. This is an office-based role with scheduled RDOs available.

The Data Centre Operations Team support both the production and pre-production environments for the Defence Terrestrial Communications Network. In this role your primary focus would be on the operations of the production environment. However, you will also get the opportunity to work on the Defence Canberra Integration Laboratory (pre-production and integration) to prepare solutions for deployment into production.

In this role your focus will be on Windows Administration. You will also get the opportunity to work on a varied number of technologies:

• VMWare Virtualisation
• Windows 2008, 2012, 2016, 2019
• F5 Load Balancers
• HP Compute
• Lenovo Compute

Your key responsibilities and major tasks include, but are not limited to:

• You will be responsible for all facets of managing the DTCN platforms.
• Restoring elements to working order
• Proactively looking for potential issues
• Managing changes within the environment
• Maintaining the DTCN Baseline
• Looking for opportunities to improve the DTCN platforms.

About You

• Hold a minimum of NV1 AGSVA security clearance.
• Experience in Security Management and Project Management
• Demonstrated experience with ITIL Service Management – Fault, Problem, Request, Change and Asset Management
• Proven ability with recovering from setbacks and are a self-starter.
• Proven ability to administer Windows 2008 – 2019 Operating systems.
• Proven ability to manage Citrix XEN Desktop or equivalent.
• RHEL certification – Desirable
• Windows Administration certification – Desirable
• Juniper Network Administration certification - Desirable

Please note all candidates must be Australian Citizens and hold a minimum of NV1 AGSVA security clearance to be considered. This role will require you to gain or hold and maintain a Negative Vetting 2 (NV2) security clearance.

We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team via the contact details found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment