Technical Integration Specialist

1 Year ago • Upto 3 Years

Job Summary

Job Description

Insider, a B2B SaaS company, is seeking a Technical Integration Specialist to collaborate with cross-functional teams, gather business requirements, and assist in technical integration projects. The role involves aligning with new partners to understand their technical demands, clarifying expectations, and ensuring feasibility. You will also align with internal teams to deliver partner expectations, build and maintain strong relationships with partners, and ensure efficient communication between technical and non-technical stakeholders. The company is a woman-founded, women-led B2B SaaS unicorn recognized for its AI-native platform that drives customer experience and marketing growth for over 1200 brands.

Must have:

Bachelor’s Degree in a related technology discipline
Up to 3 years of experience in a related role
Ability to adapt to new technologies
Familiarity with Agile methodologies (e.g., Kanban)
Strong problem-solving skills
Excellent prioritization and time management skills
Ability to manage multiple complex tasks
Strong interpersonal and communication skills
Fluency in Turkish and English

Good to have:

Experience as a Technical Integration Manager, Business Analyst, or Solution Engineer
Familiarity with technical integrations
Experience in a fast-paced environment

Perks:

International, diverse, and inclusive environment
Opportunity to work in a future-shaping industry
Access to hard and soft skill training
Access to LinkedIn Learning (16,000+ courses)
Opportunity to share skills through training sessions
Free access to Blinkist, Masterclass, and Neoskola
Inclusive Private Health Insurance
Multinet for food expenses
No dress code

8 skills required

8 skills required for this role

Add these skills to join the top 1% applicants for this job

saas-business-models

cross-functional

timeline-management

communication

business-analysis

kanban

agile-development

monday

Job Details

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We’ve unlocked unicorn status following our Series D round We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, Avon, CNN, and the list goes on.

Having recently unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M USD in CARR (Committed Annual Recurring Revenue). Insider was named a leader in the The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and eCommerce Personalization.

When our team founded Insider, they not only sought to create a product company, but to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100projects shecodes, sheleads and shemarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers.

Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.

First things first: What is this role about?:

Collaborating with cross-functional teams to gather and analyze business requirements,
Assisting technical integration projects and providing valuable insight,
Aligning with new partners to understand their technical demands, clarifying the expectations, and the feasibility of the requests,
Aligning with the internal teams to deliver the partner’s expectations,
Building and maintaining strong relationships with partners,
Ensuring efficient communication between technical and non-technical stakeholders.

What we expect from you:

A Bachelor’s Degree in a related discipline of the technology industry, preferably in Computer Engineering,
Preferably internship or up to 3 years of experience as a Technical Integration Manager, Business Analyst, Solution Engineer, or a related role,
Ability to adapt to new technologies and learn quickly,
Familiarity with Agile development methodologies, such as Kanban,
Strong problem-solving skills, with a demonstrated ability to identify issues and solve them quickly and thoroughly, using peers and internal resources as applicable,
Strong personal organization skills, as well as prioritization and time management skills,
Ability to manage multiple, complex, high-priority tasks and situations across multiple accounts,
Strong interpersonal and communication skills, being comfortable working with different teams/stakeholders,
Familiarity with development methodologies and technologies
Preferably familiarity or experience with technical integrations,
Adaptability and the ability to work in a fast-paced environment
Fluency in both Turkish and English

While exporting our technology to the world, we offer you

A chance to work in an international, diverse, and inclusive environment
To be a part of an industry that’s shaping the future of customer experiences
Opportunity to be a part of different side projects depending on your interests
Access to many hard and soft skill training to help you improve and challenge yourself
Access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge
Space to share your skills through training sessions and workshops if you wish. Sharing is caring!
Free access to exclusive platforms such as Blinkist, Masterclass, and Neoskola,
Inclusive Private Health Insurance
Multinet to cover all the yummy food expenses on a monthly basis,
No Dress code! This is a fast and innovative startup, you can wear whatever you want.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

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