Technician 3, Quality Engineering (R3702)

Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices in San Diego, Dallas, Washington, D.C., Boston, Abu Dhabi (UAE), Kyiv (Ukraine), and Melbourne (Australia), Shield AI’s technology actively supports U.S. and allied operations worldwide. For more information, visit www.shield.ai.

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Quality Engineering Technician (QET) The Quality Engineering Technician plays a critical role in Quality Sustainment in production. QET will be responsible for operational quality over their respective line. This includes overseeing current inspection plan quality, tool calibration, QA initial NCR response, rework inspection, and overall day-to-day production quality assurance.

What You'll Do:

• Testing and Inspection
• Quality engineering technicians will partake in conducting comprehensive tests and inspections on raw materials, components, and finished products. This includes adherence to established quality standards and protocols documented in inspection plans in 1Factory.
• Inspection Plans
• QET’s are responsible for maintaining inspection plans and revising previous inspection plans to adhere to Shield AI QA standard. QET’s will NOT own creating inspection plans for new parts or part revisions (unless approved by a QE).
• Below is a high-level overview of inspection plan guidelines:
• QET will edit existing inspection plans.
• QET will respond to inspector requests for inspection plan edits and confirm edit is necessary per part drawing.
• Draft vs Released – QET’s will switch inspection into “Draft” mode for editing. QET’s will NOT Release inspection plans.
• Images must be added with in depth inspection instructions.
• QET will notify QE of Inspection revision and request approval for release.
• Reason for Change – QET will provide reason for change and specific line items they have edited to QE.
• Calibration and Tooling
• Quality engineering technicians are tasked with the calibration and maintenance of testing equipment and tooling in their respective assembly lines. QET’s will perform tooling and station audits and record nonconformances for tooling misplacement/mishandling. Nonconformances will be reviewed with QE during QE Gemba. This ensures the accuracy and reliability of measurements and assembly, contributing to the overall precision of the quality assurance process.
• NCR
• QET’s will be the first response from Quality to issues found in production.
• QET’s will adhere to a 5-minute escalation strategy outlined below for issue escalation. For lower severity and non-recurring issues, QET’s will own NCR investigation and disposition over issues caused/found by/in their respective lines. QET’s will root cause issues and drive corrective and preventative action (CAPA) and escalate to QE if any cross-functional impacting change is involved. If safety/flight critical or re-occurring issue is identified, QET will notify QE immediately.
• Shop Floor Containment
• In the event of re-occurring or severe issues, QET will notify QE of issue and perform shop floor containment. QET will perform a walk-back to identify and document affected units in production and establish a “gate-check” inspection as early in the production process for the part as possible.
• MRB & Rework
• The QET will run point for MRB activities in production. This includes MRB transactions, rework, and inspection/verification. *Rework plan must be approved by QE*
• QET will support QEs on MRB assignment to either transact parts in Costpoint, inspect parts, and/or perform testing.
• QET will be quarterbacking rework and acquiring rework MOs from planning.
• QET will acquire rework instructions from manufacturing engineering.
• QET will sync with area supervisors where rework will be performed and verify rework is done correctly through inspection. QET will also monitor in-line rework and own/perform rework on a case-by-case basis upon QE/supervisor request/approval.
• Continuous Improvement
• The QET will be directly involved with quality and process improvement initiatives and is expected to make valuable recommendations based on hands on experience and review. QET’s will monitor production performance and pain points to establish baselines for quality improvement initiatives.

Required Qualifications:

• 3+ years of related experience and training in quality control or related positions
• Understanding of GD&T principles
• Demonstrated ability to use hand tools and calibrated equipment like calipers, micrometers, scales, ring gages, pin gages and other standard measuring instruments.
• Root cause analysis, corrective action, and preventive action methods

Preferred Qualifications

• Associate’s degree or equivalent in a relevant technical field.
• Experience in quality control or related positions within a manufacturing environment.
• Proficiency in reading and interpreting engineering drawings, specifications, and quality documentation.
• Strong knowledge of measurement tools and equipment, including calipers, micrometers, gauges, and optical comparators.
• Familiarity with various inspection methods, techniques, and statistical process control (SPC) principles.
• Experience with root cause analysis, corrective action, and preventive action processes.
• Ability to perform configuration verification of all levels of assemblies/hardware.
• Familiarity with quality management systems and standards, such as ISO 9001.
• Mastery in computer applications, including spreadsheet software and quality management software.
• Strong adaptability, resilience, and grit.