VP, Product and Engineering Operations

VP, Product and Engineering Operations

SailPoint is the leader in Identity Security. SailPoint customers represent half of the Fortune 500 and half of the ASX 50.  This customer strength provides us with a great community of customers, partners and analysts who trust SailPoint and our team to solve complex challenges. We harness the power of AI and machine learning, delivering the central control point for risk management for the enterprise. SailPoint continues to grow globally and expanding our global presence creates opportunities for top salespeople to become a part of our awesome culture.    

We are a Gartner leader, high-growth Identity Security SaaS organization: the only company with a multi-tenant, micro services-built SaaS IGA solution and AI and machine learning Identity Security platform. Organizations don’t know what data they have; let alone where it resides and crucially, and we help them answer those key questions. Identity security is the central control point for risk management for the enterprise: the easiest way to implement your digital transformation faster and reduce risk.

We are proud of our team and the culture we have built which has led to our employees voting us “best places to work” – 15 years in a row.  

The role:

SailPoint is seeking a highly motivated and experienced VP of Product and Engineering Operations. This role reports to our SVP of Corporate Strategy and Product Operations and is responsible for driving operational excellence, championing efficiency, and ensuring collaboration and dependency management across our product and engineering teams. The ideal candidate is a strong leader with a proven track record in product operations and technical program management with a deep understanding of Enterprise SaaS, DevOps, SDLC best practices.

Responsibilities:

Leadership & Team Management:

• Lead, mentor, and develop a high-performing team of technical program managers, product operations managers and developer relations specialists.
• Continually identify and manage risks and dependencies to accelerate velocity and ensure on-time delivery.  
• Foster a culture of collaboration, innovation, and continuous improvement across the product and engineering organization

Operational Excellence:

• Develop and manage a comprehensive set of product metrics in partnership with the product management team, to track key performance indicators (KPIs), measure user engagement, monitor feature adoption, and assess overall product performance, ensuring alignment with business objectives and continuous optimization.
• Implement and maintain robust status tracking systems to monitor the progress of product development, ensuring timely updates on key milestones, identifying potential bottlenecks, and facilitating effective communication across teams to meet deadlines and objectives.
• Analyze COGS and infrastructure spend to ensure adherence to plan and guide pricing and investment decisions.
• Oversee the administration and optimization of critical engineering tools such as Jira and Jellyfish.
• Define, implement, and continuously improve SailPoint’s software development lifecycle (SDLC) methodology.
• Manage relationships with key vendors and service providers.

Program Management & Reporting:

• Oversee the execution of strategic product and engineering programs and initiatives.
• Provide regular executive-level reporting on program status, risks, and mitigation strategies. Work cross-functionally with stakeholders across the rest of SailPoint to ensure alignment on the 12 month roadmap (e.g. PMM, Customer Success, SE teams, etc.) and plug stakeholders into product launch-related activities where needed.
• Set the rhythm of KPI setting and tracking for product and engineering organizations
• Analyze key performance indicators (KPIs) to measure operational efficiency and identify areas for improvement.
• Own and run product and engineering QBRs, working with the PM team to define the 12-month roadmap and status tracking, as well as product specific KPIs and engineering productivity metrics.

Financial Planning & Vendor Management:

• Participate in the annual financial planning process, including budgeting and resource allocation.
• Manage several internal tool vendors, negotiate contracts and ensure optimal service delivery.
• Act as the "front door" for new software purchases, ensuring a consistent approach to procurement that is supported by real business need.

Information Security & Compliance:

• Partner closely with the Information Security team to ensure adherence to security policies and best practices.

Qualifications:

• Bachelor’s degree in computer science, engineering, or a related field.
• 10+ years of experience in both product and engineering operational leadership roles, with a focus on operations, program management and/or project management.
• Metrics and data-oriented, around building out and tracking KPIs, QBRs, and other key metrics
• Proven ability to build and lead high-performing teams.
• Work cross-functionally with all key stakeholders to ensure roadmap delivery
• Deep understanding of SDLC methodologies and best practices.
• Experience with Jira, Jellyfish, or similar engineering tools.
• Strong knowledge of information security principles and best practices.
• Excellent communication, interpersonal, and presentation skills.
• Experience with financial planning and vendor management.

Bonus Points:

• Master's degree in a relevant field.
• Experience in the identity security industry.
• Familiarity with AWS cloud technologies (AWS).
• Certified Scrum Master (CSM) or other relevant certifications.

Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.

As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):

Base salaries for employees based in other locations are competitive for the employee’s home location.

Benefits Overview

1. Health and wellness coverage: Medical, dental, and vision insurance

2. Disability coverage: Short-term and long-term disability

3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)

4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children

5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account

6. Financial security: 401(k) Savings and Investment Plan with company matching

7. Time off benefits: Flexible vacation policy

8. Holidays: 8 paid holidays annually

9. Sick leave

10. Parental support: Paid parental leave

11. Employee Assistance Program (EAP) and Care Counselors

12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options

13. Health Savings Account (HSA) with employer contribution

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.  

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability.  Contact hr@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations.