Workplace Coordinator, Fixed Term Contract m/f/d (R-18346)

Why We Work at Dun & Bradstreet

Dun & Bradstreet combines global data and local expertise to help clients make smarter decisions. With 6,000+ people in 31 countries, we are a team of diverse thinkers and problem solvers who all share a common curiosity: to find new ways to turn data into value. If you share this curiosity and want to be part of a future-ready company, come join us! Learn more at dnb.com/careers.

About the role

To provide first class and exceptional visitor and customer experience to all who visit the D&B Frankfurt office. This role includes a variety of front-line services, including but not limited management of the reception desk and the provision of a wide range of clerical, general administrative and specialist duties in support of the Workplace team. In this role you will be providing D&B visitors and customers with their first and lasting impression and will be responsible for promoting a positive and exemplary customer experience and it is your responsibility to make our guests experience as welcoming and enjoyable as possible.

Responsibilities:

• General management of front of house and reception services
• To welcome and meet all incoming visitors at reception area in a professional and friendly manner, ensuring all visitor needs are met
• Coordinate onsite customer and internal events; liaising on all requirements including arranging meeting room layouts and catering assistance
• Organize the end-to-end process of post, directing all on site deliveries and post for internal distribution, assisting with parcel collection and sending
• Coordinating catering, incoming & outgoing mail, including maintenance of the team mailbox, any other 3rd party office services, stock control as required
• Order stationery and consumables for the office and ensure areas are stocked and adequately and neatly kept and maintained
• Site Safety Security – championing site rules and environment; being the first point of contact for all safety and security enquiries (including keys, access badge control & health & safety matters), inductions, access card & key deployment
• Invoice payment and setting up new suppliers on Internal procurement system, understanding and adhering to D&B supplier onboarding process
• Supervise and coordinate maintenance and cleaning works, contractors and landlord,
• Managing and prioritizing tasks and queries as part of the day-to-day role, putting in place best practices in workplace management
• Office communication - ensure that clear communication is provided to the site and leadership team in workplace matters
• Hold the roles of Facilities Risk Assessor, Fire warden and First Aider and coordinate the evacuation process with the other facilities team members
• Work closely with the Workplace Team, Workplace CE Senior Manager and assist in ad-hoc and planned tasks as requested
• Sustainability: Understand ESG company objectives, ISO Standards and ensure record keeping of data collection and records, support the organizing local environmental events and initiatives at office

Your profile:

• Experience in a similar environment
• Excellent customer service skills with a service-oriented mindset
• Strong interpersonal skills with the ability to interact and communicate effectively
• Works independently performing administrative functions with minimum amount of direction
• Open for change and new ways of working
• Energetic, approachable and representative of D&B, ensuring our customers and visitors feel at home
• Strong administration and Microsoft office skills (O365)
• Excellent planning and organizational skills, which includes a high level of written and verbal communication skills in both English and German
• Punctual and excellent time management.
• Observe and voice of ‘doing the right thing’ to always follow site rules and regulations.

All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

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