Dream Sports is India’s leading sports technology company with 220M+ users

Dream Sports

Manager - Legal

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The Manager - Legal will be responsible for handling legal operations of an e-commerce platform, including drafting and reviewing documents, IP monitoring, and supporting sports broadcast operations. They will collaborate with cross-functional teams, advise on litigation matters, and build a robust legal and compliance structure. The ideal candidate should have a minimum of 5 years of experience in e-commerce, licensing and IP advisory, and will have the opportunity to engage with business teams, external counsels and counter-parties to help FanCode manage its rapidly growing legal needs.

SDE 2 - DevOps

FanCode is India’s premier sports destination committed to giving fans a highly personalised experience across content and merchandise for a wide variety of sports. Founded by sports industry veterans Yannick Colaco and Prasana Krishnan in March 2019, FanCode has over 100 million users. It has partnered with domestic, international sports leagues and associations across multiple sports. 
In content, FanCode offers interactive live streaming for sports with industry-first subscription formats like Match, Bundle and Tour Passes, along with monthly and annual subscriptions at affordable prices. 
Through FanCode Shop, it also offers fans a wide range of sports merchandise for sporting teams, brands and leagues across the world.
 
Role Overview:&nbsp;
We are looking for a driven and detail-oriented Manager to join our Legal team at FanCode. The ideal candidate should have a minimum of 5 years of experience in handling e-commerce, licensing and IP advisory. As a FanCoder in our legal team, you will get an opportunity to engage with business teams, external counsels and counter-parties to help FanCode manage its rapidly growing legal needs.
 
<h3>Key responsibilities:</h3><ul class="posting-requirements plain-list"><ul><li>End-to-end legal operations of an e-commerce platform (including drafting and reviewing of varied documents across merchandising deals, listing and vendor onboarding, distribution, third party services, marketing, software agreements, etc.)</li><li>IP monitoring, enforcement and strategy </li><li>Supporting the sports broadcast operations of the business&nbsp;</li><li>Collaborating with cross-functional teams and highlighting risks on day-to-day advisory&nbsp;</li><li>Advising on litigation matters&nbsp;</li><li>Building a robust legal and compliance structure for FanCode&nbsp;Enabling the continuous improvement of standard form agreements and legal processes</li></ul></ul>
<h3>Must haves:</h3><ul class="posting-requirements plain-list"><ul><li>5 years of post-qualification experience (preferably in an e-commerce company or a reputed law firm)</li><li>Strong working knowledge of applicable FDI, e-commerce regulations and intellectual property law</li><li>Experience in drafting and negotiating high value dealsAttention to detail and ability to manage high volumes within strict timelines</li><li>Ability to translate complex issues into simple language for internal stakeholders</li></ul></ul>
<h3>Good to haves:</h3><ul class="posting-requirements plain-list"><ul><li>Advisory experience in business and legal structuring&nbsp;</li><li>Excellent communication and stakeholder management skills</li><li>Passion for sports</li></ul></ul>
<a class="postings-link" style="font-size: 15px" href="https://dreamsports.group/">Dream Sports</a>&nbsp;is India’s leading sports technology company with 250 million users, housing brands such as&nbsp;<a class="postings-link" style="font-size: 15px" href="https://www.dream11.com/">Dream11</a>, the world’s largest fantasy sports platform,&nbsp;<a class="postings-link" style="font-size: 15px" href="https://fancode.com/">FanCode</a>, India’s digital sports destination, and&nbsp;<a class="postings-link" style="font-size: 15px" href="https://www.dreamsetgo.co/">DreamSetGo</a>, a sports experiences platform. 
Dream Sports is based in Mumbai and has a workforce of close to 1,000 ‘Sportans’. Founded in 2008 by Harsh Jain and Bhavit Sheth, Dream Sports’ vision is to ‘Make Sports Better’ for fans through the confluence of sports and <a class="postings-link" href="http://technology.For">technology.</a>
 
<a class="postings-link" href="http://technology.For">For</a> more information:&nbsp;<a class="postings-link" style="font-size: 15px" href="https://dreamsports.group/">https://dreamsports.group/</a>

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The Chargeback Specialist will handle disputes and chargebacks, act as an interface between the PhonePe Customer Support team, internal technical teams, and external businesses/services. They are responsible for resolving both technical and non-technical issues raised by customers on the PhonePe platform. This involves analyzing disputes, developing and monitoring solutions, providing feedback, maintaining records of problem analysis, and troubleshooting customer payment issues. They are expected to provide timely and accurate resolution to customer issues, address chronic system issues, provide process improvements, develop internal documentation and contribute to a team environment.

PhonePe was founded in December 2015 and has emerged as India’s largest payments app, enabling digital inclusion for consumers and merchants alike.

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<div>About PhonePe Group:&nbsp; PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right &nbsp;environment for you is just one of the things we do. We empower people and trust them to do the right &nbsp;thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a &nbsp;big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of &nbsp;the best minds in the country and executing on your dreams with purpose and speed, join us! <iframe src="https://www.linkedin.com/embed/feed/update/urn:li:ugcPost:6602432465934082048?compact=1" width="380" height="214"></iframe></div><div>JOB DESCRIPTION &nbsp; <table> <tbody> <tr> <td> Job Objective:&nbsp; We are looking for someone who can handle disputes/chargebacks, handle stakeholders,&nbsp; be the interface&nbsp; for PhonePe Customer Support team, internal technical team and external business / services. Responsible for providing timely and accurate resolution to both technical &amp; non technical issues raised by customers on the PhonePe platform. A Recon Specialist&nbsp; is expected to address chronic system issues, provide process improvements, develop internal documentation and contribute to a team environment, all while adhering to service level agreements. </td> </tr> <tr> <td> Role Expectations:&nbsp; &nbsp; <ul> <li>Analysis of disputes/chargebacks with end to end closure post discussion with relevant stakeholders.</li> <li>Developing, owning and monitoring solutions for production and non-production environments and applications.</li> <li>Flexible to take up extra Initiative or additional work as per the organizational requirement&nbsp;</li> <li>Provide feedback from customer users to the team.</li> <li>Maintain on-going record of problem analysis and resolution activity in an on-call tracking system Desired Skills &amp; Education.</li> <li>Diagnosing, troubleshooting and fixing issues related to Customer payments.</li> </ul> </td> </tr> <tr> <td> Experience, Skills, Qualifications: <ul> <li>2-3 years of experience in dispute management and in NPCI products.</li> <li>Proven success in a fast paced production support environment.&nbsp;</li> <li>Good in problem solving and analytical skills.&nbsp;</li> <li>Demonstrated ability to communicate effectively in writing, ideally with a successful track&nbsp;</li> <li>Record of responding to/resolving customer issues through written communication Excellent written and oral communications skills&nbsp;</li> <li>Prior experience in e-commerce or payments / web services domain as a Technical support executive • Ability to effectively work with cross functional teams.</li> <li>&nbsp;Possess ability to understand business problems and provide solutions/information related to the business requirements.&nbsp;</li> </ul> </td> </tr> </tbody> </table> &nbsp;</div><div>PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) <ul> <li style="text-align: left;">Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance</li> <li style="text-align: left;">Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System</li> <li style="text-align: left;">Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program</li> <li style="text-align: left;">Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy</li> <li style="text-align: left;">Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment&nbsp;</li> <li style="text-align: left;">Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy</li> </ul> Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe <a href="https://blog.phonepe.com/tagged/people" target="_blank">on our blog</a>. <a href="https://www.phonepe.com/careers/" target="_blank">Life at PhonePe</a> <a href="https://www.phonepe.com/press/" target="_blank">PhonePe in the news</a></div></div><div class="divider" role="separator"></div>

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