Light box animation studios

Senior Crowd Artist

The Senior Crowd Artist will be responsible for generating all crowd imagery for the animated feature, ensuring the crowd animation meets quality standards and artistic direction, and looks believable and consistent with the animation style. They must maximize the project's visual spectacularity and be able to work autonomously in a remote environment, managing multiple tasks and maintaining initiative. The role requires excellent communication skills, teamwork, the ability to meet deadlines, prioritize workload, and adhere to production schedules.  The candidate will also need to align with the project's style and the Director's vision.

<h1>Your mission</h1>Knock, knock...Any Lightboxer in the room? If you are passionate about 3D animated films and want to create magic cinematographic, you can´t let this opportunity go!We are looking for a talented&nbsp;Senior Crowd Artist&nbsp;with enthusiasm to join our great team on the exciting new project, Animated Feature TAD 4!! You will be responsible for generating of all crowd imagery for the animated feature. First of all, you're probably interested in knowing that...we offer 100% remote work! <h1>WE NEED YOU TO BE ABLE TO DO:</h1><ul><li>Generate the motion of crowds using simulation techniques to populate large numbers of characters that deliver compelling performances.</li><li>Make sure that crowd animation follows the quality standards and artistic direction.</li><li>Make sure that crowd animation looks believable and consistent with the style of the animation.</li><li style="color:rgb(0,0,0);">Maximize the project's visual spectacularity.</li><li>Ability to work autonomously and independently in a fully remote environment, with that comes the supreme individual responsibility to prioritize and manage multiple tasks and maintain your own initiative.</li><li>Excellent communication skills.</li><li>Great team player, create a collaborative and welcoming environment.</li><li>Proven ability to meet deadlines, prioritize workload and within budgets, adhere to the production schedule and deliver completed assignments on time.</li><li>Align with the style, sensibility of the project and the Director vision.</li></ul> WE WILL MAKE THE PERFECT MATCH IF YOU HAVE:<ul><li style="color:rgb(0,0,0);">5+ years of crowd experience from either animation TV series or feature animation movie.</li><li style="color:rgb(0,0,0);">Knowledge of Golaem.</li><li style="color:rgb(0,0,0);">Programming knowledge is a plus.</li><li style="color:rgb(0,0,0);">Strong visual awareness and artistic ability, having a good eye for composition, color, light and shadow.</li><li>Ability to take feedback constructively and implement it effectively, to reach the quality desired.</li><li>Anticipation and quick reaction for problem solving.</li><li>Demonstrate great autonomy and proactivity in your work.</li><li>Great attention to detail.</li><li>Outstanding interpersonal and collaborative skills.</li></ul> Do you think we fit? Well, keep reading. <h1>WHAT WILL YOU FIND AT LIGHTBOX?</h1>We have a GREAT TEAM, taking animation to another level! Our pillars are: Strong passion: We are proactive with a positive working attitude, we continue to create successful films that conquer children and adults, so we need the motivation and energy of the best creative minds. Behind the scenes: Lightbox has an exciting mission: to bring incredible stories to life! We are happy and proud with giving the best possible value to the projects and continue achieving success. Be a Lightboxer: We need good teammates who are generally cool people and natural collaborators. Where everyone truly helps each other to grow. We love team and fun plans to disconnect and have a good time. ​DURING THE TRIP WE CAN OFFER YOU:<ul><li>We are big fan of ensuring a "people first" company culture, with a good work-life balance for our employees.</li><li>100 % remote work.</li><li>Nice working schedule from 8h to 16h, Monday to Friday, with some flexibility.</li><li>23 days working days annual holidays.</li></ul> Lightbox is proud to be an equal opportunity employer and is committed to building and promoting a diverse, equitable and inclusive workforce. Do you want to join us and help us continue creating magic cinematographic?

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The Payments and Fraud Shift Leader is responsible for handling payment-related inquiries from customers and internal or external parties. This role aims to provide exceptional customer service by prioritizing the customer and facilitating internal communication, offering guidance to payments analysts. Responsibilities include task allocation, being the first point of contact for third-party providers, managing issues during the shift, answering escalations from customer support, handling payment queries via various channels, cooperating with the Payments and Fraud Team Leader, improving procedures, raising trends, and ensuring minimal downtime for tech issues. Additionally, the leader will be a point of contact for payment and fraud-related questions, processing internal crediting requests, assisting team members, applying fraud prevention rules, helping process payments, and maintaining a positive work environment.

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<h2>Overview:&nbsp;</h2>
The function of the Payments&nbsp;and&nbsp;Fraud Shift Leader is to handle contacts related to payments queries raised by customers or any internal or external parties. The aim is to provide an outstanding customer service experience by putting the customer first in every action and facilitate internal communication, as well as offer guidance to payments analysts.&nbsp;
<h2>Main Responsibilities:&nbsp;</h2>
The main responsibilities include but are not limited to:&nbsp;
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Allocation and prioritization of task during the shift.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1">Being the first line of contact for 3rd party providers regarding payments related issues.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1">Taking ownership of any issues occurring during their shift, effectively manage the issue and take the most efficient course of action to minimize customer impact as well as work load.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="4" data-aria-level="1">Answering escalations&nbsp;from&nbsp;customer support and following up on the&nbsp;timely resolution of issues.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Handling&nbsp;of&nbsp;payments&nbsp;and risk&nbsp;queries and escalations from&nbsp;customer support via chat,&nbsp;IM&nbsp;and&nbsp;emails.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1">Cooperate with Payments&nbsp;and&nbsp;Fraud Team Leader&nbsp;on any issues facing the team.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1">Work together with Payments&nbsp;and&nbsp;Fraud Team Leader&nbsp;in order to improve and maintain procedures within the Payments Team.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="4" data-aria-level="1">Raise any trends in escalations, denoting a possible generic issue with anything payment related.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="5" data-aria-level="1">Ensuring that ongoing tech issues are monitored and proper follow&nbsp;up&nbsp;is done to ensure minimal down time&nbsp;and customer impact.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Point of contact for any payment&nbsp;and&nbsp;fraud&nbsp;related issues or questions.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1">Processing of internal crediting requests.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1">Be a point of assistance to&nbsp;the other team members when the need arises.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="4" data-aria-level="1">Ensuring that fraud and risk prevention rules are followed and applied when processing any of the Payments&nbsp;and&nbsp;Fraud&nbsp;Shift Leader tasks.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="5" data-aria-level="1">Help in processing payments when needed and any other&nbsp;additional tasks when required.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Help to create and maintain an effective and positive working environment.&nbsp;</li>
</ul>
<h2>Reporting:&nbsp;&nbsp;</h2>
To&nbsp;Payments&nbsp;and&nbsp;Fraud Team Leader.
<h2>Extra awesome:</h2>
<ul>
<li>Speaks a multitude of languages including fluency English</li>
<li>Invested knowledge in iGaming&nbsp;</li>
<li>Knowledge of a wide variety of payment providers and processes</li>
</ul>
&nbsp;
<h2 style="text-align: center;">Challenge accepted?</h2>
We offer a fun and challenging role in a collaborative and dynamic environment. For the right person there are many different career paths at Betsson, both if you want to deepen your technical skills or work with leadership in the future.
<h6 style="text-align: center;">By submitting your application, you understand that your personal data will be processed as set out in our <a href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.betssongroup.com%2Fprivacy-policy%2F&amp;data=02%7C01%7C%7Cdf880949479641f0ff9808d80186cf32%7Cc514bc364b3348d2bbb1a3c97d4bf41d%7C0%7C0%7C637261025803833173&amp;sdata=1ckgbi0LOpEfEI6T33fEggTW87I84SLdCYd6sLaHRGk%3D&amp;reserved=0">Privacy Policy</a></h6>

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