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Customer Service Senior Supervisor – Chat, Social Media & Call Center

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The Customer Service Senior Supervisor will lead and manage Chat, Social Media, and Call Center teams. Responsibilities include ensuring smooth operations, optimizing team performance, and maintaining high customer care standards.  The supervisor will oversee shift schedules, agent training, performance evaluations, and handle escalated issues. The role requires strong leadership, critical thinking, and a deep understanding of digital customer engagement.

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<p>- This assessment gives us an idea of your C++ skills<br>- Companies that evaluate this skillset in interviews: <strong>Rockstar Games, Ubisoft, Mayhem Studios, etc.</strong><br>- 10 Multiple Choice questions<br>- Average time to complete: <strong>7 to 10 minutes</strong></p>

<p>Let's assess your Data Structures! 📋<br>&nbsp;- This assessment gives us an idea of your problem solving skills using DSA<br>- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.<br>- 10 Multiple Choice questions<br>- Average time to complete: 7 to 10 minutes</p>

<p>Let's assess your Programming Patterns! 📋</p><p>- This assessment gives us an idea of your code architecture skills<br>- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.<br>- 10 Multiple Choice<strong> </strong>questions<br>- Average time to complete: 7<strong> </strong>to 10 minutes</p>

<p>Let's assess your OOPs skills! 📋</p><p>- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills<br>- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.<br>- 10 Multiple Choice questions<br>- Average time to complete:<strong> </strong>7 to 10 minutes</p>

<p>Let's assess your Unity Skills 📋<br><br>- This assessment gives us an idea of your Unity fundamentals<br>- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.<br>- 9 questions: 9 Multiple Choice<br>- Minimum score needed to qualify: 80%<br>- Average time to complete: 5 to 10 minutes</p>

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Join Reddit’s User Economy team, where you will be a key member of a fast-moving engineering team, driving high-impact projects related to iOS development, monetization, and platform scalability. You will be involved in the full development cycle, from technical design and development to testing, experimentation, and launch. This role requires collaboration with product, design, and other engineering counterparts to build new products and features that users will love. You'll also contribute to strategic planning and decision-making processes for iOS development.

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<div><div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <div class="p-rich_text_section">Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 101M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit <a class="c-link" href="http://redditinc.com/" target="_blank" data-stringify-link="http://redditinc.com" data-sk="tooltip_parent">redditinc.com</a>.</div> </div> </div> </div> </div> </div></div><div><div id="model-response-message-contentr_d544900f933717a6" class="markdown markdown-main-panel tutor-markdown-rendering stronger enable-updated-hr-color"> <p data-sourcepos="7:1-7:319">Join Reddit’s&nbsp;<strong>User Economy</strong> team, leading an exciting initiative that enables users to <strong>earn money</strong> through various Reddit products such as <strong>Awards, Premium, Collectible Avatars, and more.</strong> We’re redefining how users engage with and monetize their contributions, shaping the future of Reddit’s creator ecosystem.</p> <p data-sourcepos="9:1-9:313">As a key member of our small, fast-moving engineering team, you'll drive high-impact projects, working at the intersection of <strong>iOS development, monetization, and platform scalability</strong>. We've successfully launched key features and are expanding the team to build new, innovative ways for users to earn on Reddit.</p> <p data-sourcepos="11:1-11:19"><strong>What You’ll Do:</strong></p> <ul data-sourcepos="13:1-17:0"> <li data-sourcepos="13:1-13:215">Work cross-functionally, collaborate and partner with product, design, and other engineering counterparts to execute on product and business strategy and build novel products and features that our users will love.</li> <li data-sourcepos="14:1-14:205">Contribute to the full development cycle: technical design, development, test, experimentation, analysis, and launch. You’ll be reviewing code and design docs, giving feedback on product specs and mocks.</li> <li data-sourcepos="15:1-15:235">Participate with a team of thoughtful, fast-moving, and motivated engineers. Contribute to standards that improve developer workflows, recommend best practices, and help mentor engineers on the team to grow their technical expertise.</li> <li data-sourcepos="16:1-17:0">Contribute to strategic planning and decision-making processes for iOS development.</li> </ul> <p data-sourcepos="18:1-18:21"><strong>Who You Might Be:</strong></p> <ul data-sourcepos="20:1-30:0"> <li data-sourcepos="20:1-20:103">BS degree in Computer Science, a similar technical field of study or equivalent practical experience.</li> <li data-sourcepos="21:1-21:70">3-5 years of professional experience in iOS application development.</li> <li data-sourcepos="22:1-22:35">Proficiency with Swift and Xcode.</li> <li data-sourcepos="23:1-23:39">Experience with UIKit and/or SwiftUI.</li> <li data-sourcepos="24:1-24:70">Familiarity with architectural patterns such as MVVM, MVC, or VIPER.</li> <li data-sourcepos="25:1-25:57">Understanding of iOS testing principles and frameworks.</li> <li data-sourcepos="26:1-26:70">Experience consuming RESTful APIs and working with data persistence.</li> <li data-sourcepos="27:1-27:94">Strong organizational skills, the ability to prioritize tasks and keep projects on schedule.</li> <li data-sourcepos="28:1-28:94">Strong communication skills, with a track record of collaborating effectively within a team.</li> <li data-sourcepos="29:1-30:0">Entrepreneurial spirit. You are self-directed, innovative, and biased towards action in fast-paced environments. You love to build new things and thrive in ambiguity and even failure.</li> </ul> <p data-sourcepos="31:1-31:13"><strong>Benefits:</strong></p> <ul data-sourcepos="33:1-40:25"> <li data-sourcepos="33:1-33:67">Comprehensive Healthcare Benefits and Income Replacement Programs</li> <li data-sourcepos="34:1-34:12">401k Match</li> <li data-sourcepos="35:1-35:25">Family Planning Support</li> <li data-sourcepos="36:1-36:23">Gender-Affirming Care</li> <li data-sourcepos="37:1-37:39">Mental Health &amp; Coaching Benefits</li> <li data-sourcepos="38:1-38:48">Flexible Vacation &amp; Reddit Global Days off</li> <li data-sourcepos="39:1-39:30">Generous paid Parental Leave</li> <li data-sourcepos="40:1-40:25">Paid Volunteer time off</li> </ul> </div></div>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.