Lorikeet

Software Engineering Manager

Agent Product Manager

Sales Operations

Account Executive

Software Engineer

Head of Forward Deployed Engineering

This Engineering Manager role at Lorikeet involves leading a rapidly growing engineering team responsible for products and systems. It's a hands-on position blending technical leadership with people-first management and talent development. You will guide engineers of all experience levels, ensuring thoughtful velocity and high engineering standards. Key responsibilities include shaping technical direction, partnering across departments for customer impact, growing engineers through collaboration, building the talent pipeline, and contributing directly to critical initiatives, all while fostering a customer-outcome-driven engineering culture.

Data Scientist

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Lorikeet</h2>Lorikeet is the most powerful customer support AI for complex businesses like fintechs, healthtechs, marketplaces and delivery services.We’re doing this by building ground up from the premise that most support responses should be automated with transparent, customizable AI, and that support teams should spend their time managing automation and engaging with complex cases, not grinding through high volumes of simple tickets. Once teams are freed from reactive support, we want to help them tackle what’s next: providing personalized concierge services to their customers.To deliver this combination of powerful AI systems and well designed tooling we’re leveraging Jamie’s experience as an early member of Google’s generative AI team and Steve’s experience building for operational teams at Stripe, as well as the experience of our team who’ve joined us from places like Stripe, Canva, Atlassian, Dropbox and Dovetail.We are growing fast, have paying customers, real revenue, an exciting roadmap and a strong sales pipeline. We’ve raised over USD 50m from leading VCs and angel investors, including QED, Blackbird, Square Peg, Claire Hughes Johnson (ex Stripe COO), Cristina Cordova (Linear COO), Bob Van Winden (Stripe Head of Support), and Cos Nicolaescu (Brex CTO).<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Our global customers include:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">The largest telehealth company in Australia,</li><li class="leading-relaxed">The largest bank for teens in the US,</li><li class="leading-relaxed">One of the largest NFT marketplaces by trading volume,</li><li class="leading-relaxed">The leading virtual specialty-care platform in the US,</li><li class="leading-relaxed">One of the largest flexible rent-payment platforms in the US,</li><li class="leading-relaxed">One of the largest Web3 gaming companies</li></ul>… and a handful of other enterprise customers with over 1 million support tickets a year.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What’s unique about this opportunity?</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Warm, mature, flexible, in-office culture. Low ego, high trust team. No tolerance for ‘talented jerks’. We value working together in-office as the default in our (very nice!) Surry Hills office. We embrace a) working efficiently, and b) working flexible hours to fit in life priorities outside of work. We’re committed to building a diverse team and really encourage folks from underrepresented backgrounds to reach out - we value user obsession and eagerness to learn over traditional credentials.</li><li class="leading-relaxed">High pay, high expectations, high performance. We aim to match unicorn / scale up pay at base salary and offer a potentially life-changing equity stake in the business. Our team gets the same monthly updates we send to our investors because they’re investors and owners too.</li><li class="leading-relaxed">On the technical cutting edge. With our users we’re defining the platform that companies use to build universal concierges for their customers. No one has figured out what the UI/UX, capabilities and data models of an AI first company are - it’s white space for us to invent. The AI agent problems we’re solving are beyond the cutting edge at the biggest research labs. We’re building on a modern tech stack, with Typescript, React/Remix, PrismaORM, NestJS and some Python sprinkled in. Knowledge of that stack is nice, but we know good engineers will pick up new languages.</li><li class="leading-relaxed">No nonsense recruitment process. The process is: 1) informal chats with Amy and Jamie to hear our pitch and understand your interests and goals, 2) a ~two day paid work trial where you come in and ship with us. There’s no better way for each of us to figure out if we like working together than to work together!</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the role and you</h2>Our engineering team is growing rapidly and we’re looking for an Engineering Manager to team up with our Head of Engineering to lead the talented folks responsible for our products and systems. You’ll work closely with the leadership team in building ambitious systems without compromising on clarity, culture, or care. We ship fast, we learn fast, and we own the outcomes.This is a hands-on, high-context role that blends technical leadership with inclusive, people-first management and talent development. You’ll guide engineers across varying levels of experience, from high-potential juniors to deeply experienced seniors, all while maintaining thoughtful velocity and keeping the engineering bar high.What you'll do<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Shape technical direction alongside the team - work with engineers to translate customer needs into technical solutions, balancing immediate business needs with long-term system health</li><li class="leading-relaxed">Partner across the company to stay connected to customer impact - collaborate with sales, customer success, and product to understand what's working (and what isn't), then help your team prioritize accordingly</li><li class="leading-relaxed">Grow engineers through hands-on collaboration - mentor through pairing, code reviews, and working side-by-side on challenging problems, helping people level up while shipping features customers love</li><li class="leading-relaxed">Build our talent pipeline thoughtfully - own hiring and onboarding new engineers, creating career paths that reward both technical growth and understanding customer needs</li><li class="leading-relaxed">Contribute directly to critical initiatives when needed - step into customer escalations, technical architecture decisions, or cross-functional projects to support business objectives beyond traditional management duties</li><li class="leading-relaxed">Create an engineering culture grounded in customer outcomes - ensure the team understands how their technical decisions impact business results and customer satisfaction</li><li class="leading-relaxed">Make pragmatic technical tradeoffs with the team - collaborate on balancing feature velocity, technical debt, and system reliability based on what the business actually needs</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The right candidate</h2>We’re in search of an engineering manager who has experience working in a fast paced environment, even if in an unofficial capacity. You’d have led high-trust and high-outout teams, balancing business needs with a people first mindset.This role is ideal for someone who is (1) deeply interested in AI, (2) is excited to mentor and develop engineers of varying skill levels (3) is energized by operating at the nexus of the technical implementation of AI and ensuring customer success.You might be a fit if you:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Have 2- 4 years of experience as an engineering people manager and 7+ years of experience working in a top tier engineering organisation, and are passionate about growing people in a continually changing environment</li><li class="leading-relaxed">Are comfortable across the stack and are excited to lead ambitious, ambiguous projects that involve strong technical decision-making, effective implementation, and good product and design instincts</li><li class="leading-relaxed">Know how to mentor engineers at different points in their career, from early-career hires to seasoned ICs</li><li class="leading-relaxed">Have demonstrated experience hiring talented engineers in a competitive market, in addition to experience building onboarding paths, promotion rubrics, and team rituals that are inclusive and make people better</li><li class="leading-relaxed">Care about both systems design and human design; how your team operates is as important as the quality of what it ships</li><li class="leading-relaxed">Are comfortable navigating ambiguous, fast-moving, global environments</li><li class="leading-relaxed">Know how to balance day-to-day urgency with strategic, long-term thinking</li></ul>Applicants based in Sydney, Australia must be eligible to work in Australia without sponsorship.If you don't quite match this and are from an under-represented background we strongly encourage you to reach out. We know first hand that diverse teams are higher performing and are proud that our team reflects a broad spectrum of identities and lived experiences.<a href="https://jobs.ashbyhq.com/Lorikeet/7d85b0c6-d232-41cd-9d94-fd0d3e02a46c/application" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Apply for this Job</a>This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Electronic Arts

Foreign Exchange Analyst

Associate Quality Designer - EA SPORTS FC

Development Director - Engine - TFT

Technical Artist (Rigging) - EA SPORTS Technology

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Zinnia

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The Foreign Exchange Analyst will support EA's Treasury group, managing a $4+ billion investment portfolio. This hybrid role involves identifying FX exposures, building and supporting the FX balance sheet hedging program, and assisting with monthly intercompany processes. The analyst will work with financial institutions and internal teams, applying finance and treasury principles to daily responsibilities, and expanding knowledge of financial markets and foreign exchange systems.

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Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.EA's Treasury group manages a $4+ billion investment portfolio. We impact EA's overall financial performance by developing corporate finance strategies, including capital structure and financing plans, and managing our global business insurance program.The Foreign Exchange Analyst will be focused on working with the Senior Treasury Manager to identify FX exposures, build and support EA's FX balance sheet hedging program and support the monthly intercompany process. This is a hybrid role defined as 3 days on-site from an EA Office, reporting to the Senior Treasury Manager.As the Foreign Exchange Analyst, you are an analytical thinker, lean into using technical applications and financial software to support treasury functions. You value working and collaborating with colleagues across global teams, including partners at all levels. You apply finance and treasury principles to your daily responsibilities, build business acumen and expand your knowledge of financial markets, market monitoring and foreign exchange systems.Responsibilities:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Support the daily global foreign exchange balance sheet hedging program including creating FX exposures reports, running FX reports, and reporting of hedging activity</li><li class="leading-relaxed">Liaise between financial institutions, Regional Controllership, International Accounting and Tax to resolve FX issues, build partnerships and develop best practices</li><li class="leading-relaxed">Support FX front office processes including loading FX trades and rates, documenting FX trade approvals, maintaining settlement instructions and updating FX mandates with counterparty banks</li><li class="leading-relaxed">Help with all intercompany settlements and transactions and reconcile monthly interest calculations</li><li class="leading-relaxed">Prepare ad hoc analysis and provide project support</li></ul>Qualifications:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Education: BA/BS Degree in Finance, Economics or Accounting.</li><li class="leading-relaxed">Experience in a multinational corporation with 2+ years of experience</li><li class="leading-relaxed">Proficient in Microsoft Office Suite, including Excel and PowerPoint</li><li class="leading-relaxed">Apply finance and treasury principles and policies to daily responsibilities</li><li class="leading-relaxed">Familiarity with financial markets and foreign exchange tools</li><li class="leading-relaxed">Treasury Software experience in FXall, Capella, Atlas and Bloomberg</li><li class="leading-relaxed">Working knowledge of Oracle R12, Hyperion Enterprise and Power BI</li></ul>This is a hybrid remote/in-office role.COMPENSATION AND BENEFITSThe ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).PAY RANGES<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">California (depending on location e.g. Los Angeles vs. San Francisco) *$67,900 - $108,600 USD</li></ul>In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity.About Electronic ArtsWe’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.