Mercury

Senior Risk Investigator - AML

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Mercury is building a complete finance stack for startups, aiming to provide the easiest and safest banking experience. The AML Investigations team is crucial in protecting Mercury, its customers, and the financial ecosystem from illicit activities. This role involves detecting suspicious activity, conducting thorough investigations, and shutting down bad actors. The Senior Risk Investigator will handle transaction monitoring queues, financial crime investigations, case management, and draft Unusual Activity Reports, balancing risk with user experience.

Senior Data Scientist - Compliance

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking experience possible to simplify entrepreneurs' and business owners’ financial lives.The challenge is to do so while ensuring we protect Mercury, customers and the broader financial ecosystem from bad actors and harmful, illegal or unauthorized activities.Our AML Investigations team is crucial in this mission and is responsible for detecting suspicious activity, conducting thorough investigations, and shutting down bad actors. This team is growing and we’re looking to hire an additional AML Risk Investigator to help us with Transaction Monitoring, Financial Crime Investigations, Case Management and drafting Unusual Activity Reports. As a member of our Investigations team, you’ll help handle our transaction monitoring queues while balancing an eagle eye for risk with excellent user experience. To begin with, you’ll work to help make sure we have smart, risk-based monitoring in place and help build out our case management technology and processes.You’ll need to learn how a really wide range of businesses work and bring your knowledge to bear on our processes and product. Some of this work is repetitive and requires close attention to detail, so we need someone who loves working fraud and anti-money laundering transaction queues and managing a variety of complex investigations.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">As part of the journey, we would expect you to:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Provide input as we implement new transaction monitoring rules and tune existing ones</li><li class="leading-relaxed">Review AML, and other financial crime alerts in our transaction monitoring queue and take action as needed</li><li class="leading-relaxed">Contact our users for information on their account usage and transactions</li><li class="leading-relaxed">Work with our partners and internal team members to review and assess information received from users</li><li class="leading-relaxed">Decision user accounts as needed, including locking or closing accounts</li><li class="leading-relaxed">Develop an understanding of expected activity for each type of user we work with</li><li class="leading-relaxed">Document investigative findings and escalate unusual or potentially suspicious activity to our Partners for SAR consideration</li><li class="leading-relaxed">Develop an unfailing eye for potential fraud or money laundering</li><li class="leading-relaxed">Conduct enhanced due diligence (EDD) reviews on some of our highest risk users</li><li class="leading-relaxed">Investigate tools that would make your job easier</li><li class="leading-relaxed">Write clear documentation on current processes and help train future teammates</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Some things that might make you successful in a role like this:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Have experience in identifying money laundering, detecting fraud, or other financial crimes related behavior in banking, fintech, or other financial services through vendor AND in-house developed transaction monitoring rules</li><li class="leading-relaxed">Be fluent in the language of bank transactions, including ACH, check, debit card, credit card, and wire transfers, both domestic and international</li><li class="leading-relaxed">Understand the business banking landscape and have familiarity with international activity and ownership</li><li class="leading-relaxed">Exercise empathy and understanding when communicating with users</li><li class="leading-relaxed">Communicate complicated concepts with efficiency and clarity, both in speech and writing</li><li class="leading-relaxed">Manage relationships with external parties with confidence and kindness</li><li class="leading-relaxed">Work with efficiency and focus</li><li class="leading-relaxed">Understand how to keep an organized and clean inbox</li><li class="leading-relaxed">Love problem solving and making teams, product, and processes more efficient</li><li class="leading-relaxed">Derive joy from customer joy</li><li class="leading-relaxed">Enjoy thinking about how to automate as much of your job as possible</li><li class="leading-relaxed">Be curious about the US banking system, startups, and ecommerce companies</li></ul>The total rewards package at Mercury includes base salary, equity (stock options), and benefits.Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Our target new hire base salary ranges for this role are the following:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $120,300 - $150,400</li><li class="leading-relaxed">US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $108,300 - $135,400</li><li class="leading-relaxed">Canadian employees (any location): CAD $113,700 - $142,100</li></ul>Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using <a href="https://getcovey.com/product/covey-scout-inbound" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Covey Scout for Inbound</a> on January 22, 2024. Please see the independent bias audit report covering our use of Covey <a href="https://getcovey.com/nyc-local-law-144" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here</a>.#LI-DNI

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