Rackspace Technology

Data Engineer III

Senior Presales Architect (Apps)

Site Reliability Engineer - III

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Manager, Technical Support - IN (NetSec team)

Information Security Engineer II - IN (R-21199)

Identity and Access Management (IAM) Engineer

The Data engineer is responsible for managing and operating upon Tableau, Tableau bridge server, Databricks, Dbt, SSRS, SSIS, AWS DWS, AWS APP Flow, PowerBI. The engineer will work closely with the customer and team to manage and operate cloud data platform.

Information Security Engineer II - IN (R-21614)

Leads operational coverage:• Resolving pipeline issues / Proactive monitoring for sensitive batches / RCA and retrospection of issues and documenting defects.• Design, build, test and deploy fixes to non-production environment for Customer testing. Work with Customer to deploy fixes on production upon receiving Customer acceptance of fix.• Cost / Performance optimization and Audit / Security including any associated infrastructure changes• Knowledge Management: Create/update Knopwledgebase/ runbooks as needed.• Governance: Watch all the configuration changes to batches and infrastructure (cloud platform) along with mapping it with proper documentation and aligning resources.• Communication: Lead and act as a POC for customer from on-site, handling communication, escalation, isolating issues and coordinating with off-site resources while level setting expectation across stakeholders• Change Management: Align resources for on-demand changes and coordinate with stakeholders as required• Request Management: Handle user requests – if the request is not runbook-based create a new KB or update runbook accordingly• Incident Management and Problem Management, Root cause Analysis, coming up with preventive measures and recommendations such as enhancing monitoring or systematic changes as needed.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">KNOWLEDGE/SKILLS/ABILITY</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Good hands on Tableau, Tableau bridge server, Databricks, Dbt, SSRS, SSIS, AWS DWS, AWS APP Flow, PowerBI. Ability to read and write sql and stored procedures. Good hands on experience in configuring, managing and troubleshooting along with general analytical and problem solving skills. Excellent written and verbal communication skills. Ability to communicate technical info and ideas so others will understand. Ability to successfully work and promote inclusiveness in small groups.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">JOB COMPLEXITY:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">This role requires extensive problem solving skills and the ability to research an issue, determine the root cause, and implement the resolution; research of various sources such as microsoft documentation that may be required to identify and resolve issues. Must have the ability to prioritize issues and multi-task.</li><li class="leading-relaxed">SUPERVISION: Works under moderate supervision.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">EXPERIENCE/EDUCATION</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Requires a Bachelor’s degree in computer science or other related field plus 8-12 years of hands-on experience in configuring and mangaing azure data analytics solution. Experience with Azure environment is desired.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">PHYSICAL DEMANDS</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">General office environment. No special physical demands required. Schedule flexibility to include working a weekend day regularly and holidays as required by the business for 24/7 operations. Occasional travel, less than 10%.</li><li class="leading-relaxed">POLICY COMPLIANCE: Responsible for adhering to company security policies and procedures and any other relevant policies and standards</li></ul>

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Your role and responsibilities</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Support planning and execution of sales strategies for key accounts. Help identify client goals and assist in aligning solutions to meet their business objectives.</li><li class="leading-relaxed">Build and nurture long-term client relationships through regular engagement and proactive communication. Act as a first point of contact for client inquiries and resolve routine issues effectively.</li><li class="leading-relaxed">Prepare for and participate in client meetings, leveraging standard materials to assess client interests and provide relevant product information.</li><li class="leading-relaxed">Implement contact plans for product launches and sales initiatives. Engage with prospective clients through campaigns, trade shows, and referrals.</li><li class="leading-relaxed">Perform and monitor the use of the CRM systems for accuracy and compliance. Address standard issues and escalate complex problems when needed.</li><li class="leading-relaxed">Ensure all activities comply with company policies and relevant regulations. Seek approvals where required.</li><li class="leading-relaxed">Participate in training, coaching, and development activities. Stay informed about industry trends, technologies, and professional standards.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">How to succeed / Your profile</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">At least 3 years experience managing (large) accounts, preferably in an in industrial sector. Experience in the MEWP business is an absolute plus.</li><li class="leading-relaxed">Strong communication and interpersonal skills</li><li class="leading-relaxed">Ability to manage multiple priorities and adapt to change</li><li class="leading-relaxed">Proficiency in CRM systems and Microsoft Office Suite</li><li class="leading-relaxed">Flexible to travel as you cover the whole of the UK and Ireland.</li><li class="leading-relaxed">Fluent in English</li><li class="leading-relaxed">Customer Focus</li><li class="leading-relaxed">Problem Solving & Complexity Management</li><li class="leading-relaxed">Planning & Prioritization</li><li class="leading-relaxed">Relationship Building</li><li class="leading-relaxed">Business Insight</li></ul>#LI-MK1

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Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

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