Account Executive, Mid-Market

1 Month ago • All levels • Business Development

About the job

Job Description

Canva is seeking a Mid-Market Account Executive to join its Enterprise Sales team. The role focuses on building relationships with customers, understanding their needs, and offering tailored solutions using Canva's products. Responsibilities include account planning, pipeline management, revenue growth, and customer relationship building. The ideal candidate will have experience in technology sales, a proven track record of success in managing the full sales cycle, and exceptional communication skills. The role demands strong problem-solving abilities, strategic planning skills, negotiation expertise, and the ability to thrive in a fast-paced environment. The Account Executive will work closely with internal cross-functional teams to ensure customer success and contribute to the company’s product roadmap.
Must have:
  • Experience with small-medium sized accounts in tech
  • Proven success in managing the full sales cycle
  • Excellent communication and presentation skills
  • Strong problem-solving and strategic planning abilities
  • Proven negotiation skills
  • Ability to thrive in a fast-paced environment

Company Description

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Job Description

About the Team
Our Sales and Success team support Canva Enterprise, with the mission to empower every organisation to design. Canva Enterprise lets organisations consolidate design, content production, and collaboration tools under one secure and centralised account. From whiteboards to docs, to presentations and our AI platform magic Studio, our Sales team work with all departments empowering them to create and collaborate at scale.

About the Role
Our team consists of experienced Account Executives who have a passion for building relationships with customers who love our product.

Our Account Executives work closely with our customers to understand their goals and provide tailored solutions to meet their needs. Whether it's creating eye-catching pitch decks for their sales teams, designing creative marketing materials at scale, or ensuring everyone is on-brand, our team has the expertise to help our customers in all departments succeed.

We're teaming up with colleagues across the board - from Product to Marketing - all supporting our sales team. As we branch out into new markets and develop fresh Enterprise solutions, we're crafting something truly unique. Together, we're redesigning work.

What you’ll do (responsibilities)

  • Account Planning: You will lead with a data-driven approach to identify and reach out to potential customers who are likely to benefit from Canva's products. Analyze market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities.
  • Managing Pipeline + Revenue Growth: You will manage pipeline, revenue forecasts, sales activity using Salesforce for maximum efficiency and visibility
  • Customer Centric: You will leverage compelling storytelling and vision transfer, presented through a creative lens, to guide customers on a journey that feels personalized and right for them.
  • Be a product expert: Exhibit a deep love for Canva’s product and an ability to sell creative solutions that address customers’ unique problems. You will gather customer feedback and convey market needs to inform the Product roadmap and provide insights that strengthen our value proposition and enhance the customer experience
  • Foster long-term relationships: Recognize the value of building long-term relationships and strive to create lasting partnerships both with customers and internal cross functional teams (Product, Eng, Post-Sales, Customer Success).
  • Bring chaos to clarity: Simplifying complex situations into digestible customer-ready stories and materials using Canva’s worksuite (presentations, doc etc.)

What we're looking for

  • You've got experience working with small to medium sized accounts. Ideally within a technology company, demonstrating a history of top performance.
  • You have proven success managing a full sales cycle, including prospecting with a focus on new logo attainment.
  • You’re a pro at navigating complexity by understanding and addressing complex business challenges, crafting solutions .
  • You've got a talent for creating detailed plans that cover all the bases within intricate organizations.
  • You've got the skills to captivate an audience, especially during face-to-face meetings with multiple key players.
  • You've got a track record of leading successful (and complex) negotiations.
  • You're comfortable navigating uncertainty and can keep up in a fast-paced environment.
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