Account Manager
Job Summary
Job Description
The Account Manager role involves supporting and growing enterprise end-user relationships and sales in the region. This hybrid role requires managing accounts and providing technical consulting to help customers solve wireless networking challenges using Ekahau solutions. The responsibilities include driving revenue by expanding existing accounts and acquiring new customers, managing relationships with end-users and channel partners, developing the sales pipeline, collaborating with internal teams and partners, ensuring customer success, sharing market intelligence, and traveling as needed. The ideal candidate should have experience in enterprise sales or technical account management and should possess strong communication and sales skills, along with the ability to thrive in a fast-paced environment.
Must have:
- 7+ years of enterprise sales or account management experience.
- Proven ability to manage relationships with global enterprise clients.
- Strong consultative & competitive selling and solution-oriented mindset.
- Experience working with vendors like Cisco, HPE, Juniper, etc.
- Excellent communication skills to translate technical concepts.
- Highly self-motivated with exceptional attention to detail.
- Ability to thrive in a fast-paced, evolving environment.
- Proficiency with CRM tools like Salesforce, PPT etc.
- Willingness to travel as needed (estimated 50%)
Perks:
- Make a meaningful impact on mission-critical wireless networks.
- Work with world-class tools and a team that’s redefining wireless performance.
- Enjoy a flexible, fun, and empowering work culture.
- Join a global company with the spirit of a startup and the stability of a market leader.
- Hardware, software, and tools for work
- Flexibility for working remotely
- Tuition reimbursement
- Educational opportunities, and anti-racism and LGBTQIA+ resource libraries.
- Transit passes, team happy hours and activities, and gym reimbursements
7 skills required
Job Details
Description
About Us
We’re Ookla, the team behind trusted connectivity solutions like Speedtest®, Downdetector®, RootMetrics®, and Ekahau®. United by a passion for innovation and a commitment to excellence, we develop tools that help the world measure, understand, and optimize connectivity.
We’re Ookla, the team behind trusted connectivity solutions like Speedtest®, Downdetector®, RootMetrics®, and Ekahau®. United by a passion for innovation and a commitment to excellence, we develop tools that help the world measure, understand, and optimize connectivity.
Ekahau, an Ookla company, provides industry-leading Wi-Fi design, site survey, and troubleshooting solutions. Our tools empower businesses to deploy fast, reliable wireless networks, ensuring mission-critical performance with the right number of access points, placed in the right locations, and configured the right way. 95% of global enterprise organizations rely on Ekahau for wireless success.
We foster a flexible, inclusive work environment that values creativity, collaboration, and individual expression. If you’re excited about solving complex wifi networking challenges for customers and driven by customer success, we’d love to meet you.
About the Role
We’re looking for an innovative and customer-centric Account Manager to support and grow enterprise end-user relationships and sales in your region. You’ll be part of a high-energy, fast-paced team that thrives on impact. In this hybrid role combining account management and technical consulting, you'll work directly with enterprise customers, helping them solve complex wireless networking challenges using Ekahau solutions.
This is a unique opportunity to play a key role in the success of a rapidly growing company with a global footprint.
What You’ll Do
- Drive Revenue: Own and exceed regional revenue targets by expanding existing accounts and acquiring new enterprise customers.
- Manage Relationships: Build long-term partnerships with end-users and channel partners, acting as a trusted advisor for their Wi-Fi needs.
- Develop Pipeline: Identify and qualify opportunities, nurture leads, and guide them through the sales cycle using Salesforce.
- Partner Engagement: Collaborate with inside sales, marketing, and global systems integrators to close deals and drive adoption of Ekahau solutions
- Customer Success: Ensure clients are getting maximum value from our solutions through effective onboarding, training, and ongoing support.
- Market Intelligence: Share customer insights and competitive intelligence with product and strategy teams to inform ongoing improvements.
- Travel: Attend client meetings, industry events, and internal team gatherings as needed.
What We’re Looking For
We value experience, but we also believe in potential. If you’ve tackled similar challenges, even in a different industry or role, we encourage you to apply.
- 7+ years of enterprise sales or technical account management experience, preferably in networking or Wi-Fi infrastructure.
- Proven ability to build and manage relationships with global enterprise clients (Fortune/Global 2000)
- Strong consultative & competitive selling and solution-oriented mindset
- Experience working with vendors such as Cisco, HPE, Juniper, Extreme, and tier-one SIs (e.g., NTT, ATEA, Softcat, WWT, GSI’s and national integrators)
- Excellent communication skills—able to translate complex technical concepts for various audiences and confidence to present at events
- Highly self-motivated with exceptional attention to detail and follow-through
- Ability to thrive in a fast-paced, evolving environment with minimal supervision
- Proficiency with CRM tools like Salesforce, PPT and other similar applications
- Willingness to travel as needed (estimated 50%)
Why Join Us?
- Make a meaningful impact on mission-critical wireless networks.
- Work with world-class tools and a team that’s redefining wireless performance.
- Enjoy a flexible, fun, and empowering work culture.
- Join a global company with the spirit of a startup and the stability of a market leader.
You will have the best hardware, software, and tools available for you to do your work, and we provide excellent flexibility for working remotely as time and responsibilities allow. To promote your success and growth, we offer tuition reimbursement, educational opportunities, and anti-racism and LGBTQIA+ resource libraries. Transit passes, team happy hours and activities, and gym reimbursements are only a few of the additional, outstanding perks available to you at Ookla!
Inclusive Statement & EEO
If you’re passionate about joining the work we’re doing, we welcome your application and encourage applicants with both traditional and non-traditional experience that makes them an excellent candidate for the role. We strongly believe diversity of all kinds makes us better. We are an equal opportunity employer actively working to build an inclusive workforce at all levels of the company. [Read our latest diversity report from our parent company here.]
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