Account Strategist, Retail, Mid-Market Sales, Google Customer Solutions

3 Months ago • 2 Years + • Business Development

Job Summary

Job Description

As an Account Strategist at Google Customer Solutions, you'll be responsible for driving growth and achieving ambitious quarterly targets for a portfolio of medium and large retail businesses. This involves thoroughly understanding client growth drivers, identifying opportunities, managing risks, and developing multi-quarter plans. You will proactively pitch and consult with clients, supporting annual digital marketing discussions and budget allocation. A crucial aspect of the role is delivering exceptional customer experiences and achieving client business and marketing objectives. Strong stakeholder management, relationship building, and an ability to own a portfolio and overachieve quotas are essential. You'll leverage your expertise in online media and analytical skills to shape client growth strategies, using Google's range of products. The role demands knowledge of online marketing strategies, performance marketing, and the ability to craft compelling narratives.
Must have:
  • Bachelor's degree or equivalent experience
  • 2+ years in advertising/marketing
  • Consultative business skills
  • Achieve growth targets
  • Manage client relationships
  • Develop multi-quarter plans
Good to have:
  • Experience assessing client success
  • Knowledge of online marketing strategies
  • Expertise in digital advertising campaigns
  • Storytelling and client engagement skills
  • Consistent quota overachievement

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience
  • 2 years of experience in advertising, consultative business, online media environment, business development, or marketing role.

Preferred qualifications:

  • Experience strategically assessing and achieving client success via
    business techniques, including questioning, objection handling and engaged promoting
  • Knowledge of online marketing strategy and tactics; expertise in managing digital advertising campaigns with a focus on performance marketing
  • Demonstrated ability to build compelling narratives and utilize storytelling as a client engagement strategy
  • Demonstrated ability to own a portfolio in an advertising or media business, and consistently overachieve quotas to drive growth.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

  • Deliver against ambitious quarterly growth and product growth targets
  • Own a portfolio of medium and large size businesses by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks and building multi-quarter plans for achievement
  • Pitch and consult with customers proactively to support annual digital marketing discussions and budgets
  • Drive customer growth by delivering outstanding customer business experience and achieving customer business and marketing objectives 
  • Manage stakeholder management, build relationships with the end customer or agencies 

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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