Accounts Receivable Accountant

• Support global AR reporting tasks, invoicing, cash application, and collections
• Prepare key AR close deliverables including reconciliations, bad debt reserves, and journal entries.
• Support continuous improvement of AR operations, including automation and onboarding enhancements.
• Assist with maintenance and improvements of AR policies (Billings, Dunning, Collections).
• Support internal and external audit requests related to AR processes.
• Monitor aging reports and escalate at-risk accounts to the AR Manager.
• Help meet monthly cash collection and DSO targets. Coordinate with third-party collections agencies on aged accounts.
• Monitor ZoneBilling to ensure accurate billing sync with NetSuite; escalate sync errors as needed.
• Partner with the Billings team and Rev Ops to validate contract terms and billing schedules.
• Collaborate with Sales, Deal Desk, Revenue, and Legal to resolve billing and payment issues.
• Liaise with Sales and customer AP teams to ensure timely payments and issue resolution.
• Maintain and validate customer master data in coordination with Revenue and Billings.
• Contribute to ad hoc projects supporting the Order-to-Cash cycle.

• 5+ years of experience in Accounts Receivable or Order-to-Cash operations, preferably in a global or SaaS environment.
• Strong foundational understanding of accounting principles and their application to AR.
• Familiarity with billing systems (ZoneBilling), ERP systems (NetSuite), and reporting tools.
• Proficient in Microsoft Excel; able to manage reconciliations and reporting with accuracy.
• Strong attention to detail, problem-solving skills, and a willingness to take ownership of tasks.
• Collaborative and communicative mindset—able to work cross-functionally with teams like Billings, RevOps, and Accounting.
• Experience with process improvement, documentation, or automation projects is a plus.
• Bachelor's degree in Accounting, Finance, or a related field (Master’s or certification a plus).

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Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.

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