Administrative Assistant

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description

What You’ll Do

1. Travel Management:

• Plan, organize, and manage all aspects of employee travel, including domestic and international

flights, accommodations, ground transportation, and necessary travel documentation.

• Monitor travel expenses to ensure cost-effectiveness while meeting employees' travel needs.

• Maintain up-to-date knowledge of travel regulations, visa requirements, and travel advisories.

• Resolve travel-related issues and emergencies promptly to minimize disruptions.

2. Expense Coordination:

• Collaborate with various teams and personnel to streamline the expense reimbursement

process.

• Assist employees in preparing and submitting travel-related expense claims.

• Ensure that all submitted expenses are in compliance with company policies and guidelines.

• Verify receipts and supporting documentation to validate expense claims.

• Handle inquiries and provide guidance on expense reporting and reimbursement procedures.

3. Budget Preparation and Reporting:

• Assist in the development and preparation of the travel and expense budget.

• Monitor travel expenditures and ensure they align with the approved budget.

• Generate periodic reports on travel expenses, cost trends, and budget utilization.

• Recommend cost-saving measures and process improvements to optimize travel and expense management.

4. Administrative Support:

• Assist in organizing team meetings, conferences, and other events.

• Manage team calendars and schedules, including arranging appointments and meetings.

• Prepare and distribute meeting agendas, minutes, and other relevant documents.

5. Communication and Correspondence:

• Serve as a point of contact between the team and external stakeholders.

• Draft and proofread emails, and other written materials on behalf of the team.

• Ensure timely responses to inquiries and requests.

• Organizing diaries of senior members of staff

What Makes You Qualified

• Bachelor's degree in business administration, Finance, or a related field (or equivalent work experience).

• Proven experience in travel management, expense coordination, or related roles.

• Strong organizational and time management skills with attention to detail.

• Excellent communication and interpersonal abilities to work collaboratively across departments.

• Ability to adapt to changing priorities and handle multiple tasks simultaneously.

• Demonstrated problem-solving and decision-making skills.

• Knowledge of travel regulations, visa requirements, and travel industry trends is a plus.

Why You'll Love Sprinklr:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
 

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.