Advanced Clinical Application,CT

This role involves developing tailored educational resources and training materials for Philips' clinical solutions, adapting applications to diverse healthcare settings, and analyzing clinical workflows to enhance patient care and operational efficiency. The Advanced Clinical Application specialist provides expert guidance, assesses customer needs, and communicates technical concepts to various audiences. Responsibilities also include thorough documentation, project timeline compliance, and leveraging CRM insights for continuous improvement.

Must Have

• Develops tailored educational resources and training materials designed for specific clinical specialties and user roles.
• Adapts Philips' array of clinical applications to diverse healthcare settings.
• Analyzes intricate clinical workflows and operational procedures with meticulous detail.
• Applies advanced clinical and technical knowledge to provide authoritative guidance and support.
• Assesses complex customer needs through in-depth consultations and detailed needs analysis.
• Communicates technical and clinical concepts with clarity and precision to diverse audiences.
• Completes thorough documentation and detailed reports related to application implementations and support activities.
• Complies meticulously with project timelines and milestones.
• Documents all customer interactions and support activities comprehensively within CRM systems.

Good to Have

• Sales Presentations
• Regulatory Compliance
• Data Analysis & Interpretation
• Sales Acumen
• Clinical & Medical Affairs Know-how
• Stakeholder Management
• Competitor Analysis
• Needs Assessment
• Technical Product Expertise
• Business Acumen
• Customer Satisfaction Techniques
• Feedback Management
• User Training & Support

Job Responsibilities:

• Develops tailored educational resources and training materials designed for specific clinical specialties and user roles, collaborating closely with customers to enhance proficiency and maximize the value derived from Philips' clinical solutions.

• Adapts Philips' array of clinical applications to diverse healthcare settings, ensuring tailored configurations that optimize functionality and usability according to specific clinical requirements, working under general supervision.

• Analyzes intricate clinical workflows and operational procedures with meticulous detail, conducting thorough assessments to pinpoint inefficiencies and opportunities for enhancing the application's impact on patient care and operational efficiency.

• Applies advanced clinical and technical knowledge to provide authoritative guidance and support, facilitating seamless integration and effective utilization of Philips' solutions across various healthcare environments.

• Assesses complex customer needs through in-depth consultations and detailed needs analysis, developing customized implementation strategies that align closely with clinical goals and organizational objectives.

• Communicates technical and clinical concepts with clarity and precision to diverse audiences, delivering comprehensive training sessions, demonstrations, and presentations that effectively showcase the capabilities and benefits of Philips' products and services.

• Completes thorough documentation and detailed reports related to application implementations and support activities, ensuring transparency and accountability in project management and outcomes.

• Complies meticulously with project timelines and milestones, orchestrating flawless execution of implementation plans and delivering on commitments to uphold customer satisfaction and operational excellence.

• Documents all customer interactions and support activities comprehensively within CRM systems, leveraging analytical insights to drive continuous improvement initiatives and elevate overall customer satisfaction levels.

Minimum required Education:

Bachelor's Degree in Medical Imaging Or Imaging and Nuclear Medicine is a must.

Preferred Skills:

• Sales Presentations

• Regulatory Compliance

• Data Analysis & Interpretation

• Sales Acumen

• Clinical & Medical Affairs Know-how

• Stakeholder Management

• Competitor Analysis

• Needs Assessment

• Technical Product Expertise

• Business Acumen

• Customer Satisfaction Techniques

• Feedback Management

• User Training & Support

About Us

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.

For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.

Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.

It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism.

To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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