AI/ML Readiness Program Manager

2 Months ago • All levels • Research Development • $133,900 PA - $201,300 PA

Job Summary

Job Description

As an AI/ML Readiness Program Manager, your role involves strategic readiness planning, identifying and driving a comprehensive Channel Sales strategy aligned with Apple policies and customer experience goals. You will lead cross-functional teams, including support teams, CSO Product, Shared Services, Training, and Communications, to ensure cohesive readiness planning and execution. Responsibilities also include coordinating readiness efforts for key launches, defining roles, managing escalations, and ensuring issue resolution. You will develop and refine standardized readiness processes, leveraging data analysis for improvements. Communication is key, simplifying technical concepts, and delivering launch readiness updates to stakeholders and partners. Building strong internal and external relationships to influence outcomes is also essential.
Must have:
  • Strategic Readiness Planning for Channel Sales.
  • Lead cross-functional teams.
  • Coordinate readiness efforts for launches.
  • Develop and refine readiness processes.
  • Effective Communication with stakeholders.
  • Build strong internal and external relationships.

Job Details

In this role, your responsibilities will include: -Strategic Readiness Planning: Identify, define and drive comprehensive Channel Sales strategy for end-to-end program launches, ensuring alignment with Apple policies and customer experience goals. -Cross-Functional Leadership: Lead and influence across distributed stakeholder groups including in-geo support teams, CSO Product, Shared Services, Training and Communications to ensure cohesive readiness planning and execution. -Operational Execution: Coordinate and lead readiness efforts for key launch moments, defining roles, managing escalations and ensuring real-time issue resolution. -Process Standardization and Improvement: Develop, implement and continuously refine standardized readiness processes across all regions, leveraging KPI and data analysis to measure success and drive data-driven improvements for enhanced efficiency and effectiveness. -Communication: Simplify complex technical concepts for stakeholder groups or create necessary communication plans and artifacts, training inputs and readiness documentation. Clearly communicate launch readiness status, risk, and opportunities. Deliver vital program readiness material with geo stakeholders and partners. -Relationship Building: Cultivate strong relationships both inside and outside of the organization, with a focus on in-geo partnership, to effectively influence outcomes and companion an exception launch.

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