Manager, Legal Operations Strategic Programs

Do you love taking on big challenges without precedent? Do you possess a deep knowledge of the legal industry and a passion for innovation? As a part of our discovery & operations team, you’ll help provide legal support for all our products and businesses. Working for a company that invents entire categories and industries means you’ll be challenged to creatively apply your deep operational expertise to rare and often unexplored aspects of the legal industry. We are looking for a Manager to lead our Strategic Programs team, supporting discovery and operations in the legal department. The ideal candidate has significant experience in people management, discovery technology, and operational execution with a demonstrated ability to manage an effective team. This role will define the vision and strategy for the team and oversee a complex portfolio of programs to drive results.

As a Manager, Strategic Programs, you will be responsible for overseeing the design and execution of key Discovery programs. This role will develop strategy and define programs that address significant challenges, establish systems to identify improvements, and define success metrics to support the team’s mission. You will operate as part of a supportive and fun team of program managers, technical specialists, lawyers, legal specialists and support staff who work closely together to protect our interests. The programs you oversee will enable the Discovery team and our stakeholders to establish and refine policies and procedures, improving operations and allowing the team to scale for the future. Key programs may include:

• Discovery technology enablement and optimization
• Metrics, reporting and insights
• Process and workflow improvement
• Vendor management
• Financial management
• Change management
• Incident management

• 8+ years of in-house, law firm or vendor discovery experience, including significant experience leading complex discovery projects or program management in litigations and investigations
• Experience successfully managing a team
• Experience collaborating with executive-level leadership
• Strong technology interest and aptitude, including familiarity with common discovery tools, project management tools and database management
• Excellent operational, communication, analytical, organization, and negotiation skills

• Meaningful in-house or equivalent experience and experience managing discovery in litigation and regulatory investigations in a corporate setting
• Demonstrated ability to identify, prioritize, and resolve issues quickly and effectively in a positive and practical manner
• Interest in and ability to identify gaps, propose solutions, and take ownership of projects while balancing time, quality, cost, and risk
• Ability to foster and facilitate teamwork by cultivating relationships, collaborating, and effectively communicating with teammates and cross-functional partners in the pursuit of team goals; shares information and supports others

Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $164,400 and $247,500, and your base pay will depend on your skills, qualifications, experience, and location.

Employees also have the opportunity to become a shareholder through participation in discretionary employee stock programs. Employees are eligible for discretionary restricted stock unit awards, and can purchase stock at a discount if voluntarily participating in the Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Note: Benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

We are an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.