Admin and Facilities Partner

Entrata, a global leader in property management software, is seeking an Admin & Facilities Partner III for its Pune office. This role is crucial for ensuring the smooth and efficient operation of both facilities management and cafeteria services for a large corporate office. Responsibilities include overseeing daily facilities upkeep, vendor coordination, maintaining cafeteria service quality, hygiene, and safety, and enhancing the overall employee experience. The position requires strong operational oversight, proactive issue resolution, and effective stakeholder and vendor management.

Must Have

• Supervise daily cafeteria operations including meal services, food quality, and service delivery.
• Oversee crowd flow management for large employee volumes and ensure minimal wait times during peak hours.
• Coordinate weekly menu planning with vendors and internal committees to improve food variety and experience.
• Work closely on equipment upkeep, service readiness, and timely corrective maintenance.
• Ensure adherence to food safety (HACCP, FSSAI), hygiene standards, and corporate EHS guidelines.
• Oversee cleanliness of cafeteria, food counters, pantries, and dining areas including pest control activities.
• Ensure all operational areas meet safety norms; support incident reporting and preventive measures.
• Supervise daily facilities upkeep and maintenance across office premises.
• Plan, manage, and execute annual housekeeping and preventive maintenance (PPM) schedules.
• Liaise with building management, managed service providers, and external vendors for seamless operations.
• Manage multiple vendors including food service partners, pantry services, equipment maintenance, and cafeteria support teams.
• Monitor vendor SLAs and KPIs, conduct regular audits, and track performance reports.
• Support contract compliance, billing verification, and budget adherence for assigned vendors.
• Engage with employees to gather feedback, address issues, and enhance their dining and workplace experience.
• Manage feedback channels (helpdesk/apps) and ensure timely resolution of queries.
• Coordinate communication with HR, Facilities, Food Committees, and vendors as required.
• Bachelor’s degree in Business Administration, Hospitality, Facilities, or related field (or equivalent experience).
• 5–8 years of experience in facilities operations, cafeteria management, or vendor coordination.
• Strong knowledge of housekeeping, PPM, food safety, and workplace safety standards.
• Excellent communication, planning, and stakeholder management skills.

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.

Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in.

The Admin & Facilities Partner III is responsible for ensuring smooth and efficient operations across both Facilities Management and Cafeteria Operations for a large corporate office. This role oversees daily facilities upkeep, vendor coordination, cafeteria service quality, hygiene, safety, and employee experience. The position requires strong operational oversight, proactive issue resolution, and effective stakeholder and vendor management.

• Cafeteria & Food Service Operations: Supervise daily cafeteria operations including meal services, food quality, and service delivery. Oversee crowd flow management for large employee volumes and ensure minimal wait times during peak hours. Coordinate weekly menu planning with vendors and internal committees to improve food variety and experience. Work closely on equipment upkeep, service readiness, and timely corrective maintenance.
• Hygiene, Safety & Compliance: Ensure adherence to food safety (HACCP, FSSAI), hygiene standards, and corporate EHS guidelines. Oversee cleanliness of cafeteria, food counters, pantries, and dining areas including pest control activities. Ensure all operational areas meet safety norms; support incident reporting and preventive measures.
• Facilities Management: Supervise daily facilities upkeep and maintenance across office premises. Plan, manage, and execute annual housekeeping and preventive maintenance (PPM) schedules. Liaise with building management, managed service providers, and external vendors for seamless operations.
• Vendor & Contract Management: Manage multiple vendors including food service partners, pantry services, equipment maintenance, and cafeteria support teams. Monitor vendor SLAs and KPIs, conduct regular audits, and track performance reports. Support contract compliance, billing verification, and budget adherence for assigned vendors.
• Employee Experience & Communication: Engage with employees to gather feedback, address issues, and enhance their dining and workplace experience. Manage feedback channels (helpdesk/apps) and ensure timely resolution of queries. Coordinate communication with HR, Facilities, Food Committees, and vendors as required.

Qualifications

• Bachelor’s degree in Business Administration, Hospitality, Facilities, or related field (or equivalent experience).
• 5–8 years of experience in facilities operations, cafeteria management, or vendor coordination.
• Strong knowledge of housekeeping, PPM, food safety, and workplace safety standards.
• Excellent communication, planning, and stakeholder management skills.

Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

It’s a great place to work! Will you join us?

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.