Operation Analyst II (R-18676)

The Operation Analyst II at Dun & Bradstreet in Navi Mumbai, India, is a full-time, on-site role responsible for engaging with senior client stakeholders to understand their business and financial performance. Key duties include resolving client issues, ensuring SLA adherence, reviewing team reports, and performing complex financial analyses. The role requires a CA or MBA with 8+ years of experience in banking or credit rating, strong financial analysis skills, excellent communication in English and Hindi, and advanced proficiency in MS Office.

Must Have

• Engage with senior stakeholders in client organizations to understand business and financial performance.
• Resolve client issues by collaborating with internal teams and other departments.
• Maintain strict adherence to SLAs and SOPs.
• Review reports prepared by the team.
• Perform complex analyses and work on financial and business research-based assignments.
• Collaborate with members of other Strategic Business Units for specific projects.
• CA or MBA with 8+ years of experience in banking or credit rating industry in a client-facing role.
• Strong ability to understand and analyze financial statements.
• Excellent communication skills – articulate in both verbal and written English and Hindi.
• Advanced proficiency in MS Excel, MS PowerPoint, and MS Word.

Key Responsibilities:

• Engage with senior stakeholders in client organizations (SMEs and large corporates), including CEOs, CFOs, Vice Presidents, and similar roles, to understand their business and financial performance.
• Resolve client issues by collaborating with internal teams and other departments within D&B, ensuring the quickest and most efficient solutions while coordinating with the sales team.
• Maintain strict adherence to SLAs and SOPs, with a strong commitment to doing the right thing when circumstances require.
• Review reports prepared by the team, which may cover SMEs as well as large corporates and vary in content depending on the report type.
• Perform complex analyses and work on financial and business research-based assignments and reports.
• Collaborate with members of other Strategic Business Units (SBUs) for specific projects.

Key Requirements:

• CA or MBA with 8+ years of experience in banking or credit rating industry in a client-facing role.
• Strong ability to understand and analyze financial statements.
• Excellent communication skills – articulate in both verbal and written English and Hindi.
• Advanced proficiency in MS Excel, MS PowerPoint, and MS Word.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please visit https://bit.ly/3LMn4CQ.