Operations Manager – Agency / Finance

We’re partnering with a leading industry company to find a talented Operations Manager to support a creative marketing agency specializing in gaming and culture. This remote role offers the opportunity to stabilize and optimize operations during a temporary period of less than one month, with a focus on ensuring smooth daily functions and strategic oversight while the organization recruits for a permanent Operations Director.

Must Have

• Collaborate with finance teams to track forecasts, margins, and utilization.
• Oversee daily operations across client services, creative, strategy, production, and finance.
• Manage vendor onboarding, invoice processing, freelancer payroll, and project budget support.
• Develop and implement straightforward, scalable processes aligned with leadership priorities.
• Handle agency capacity planning, staffing models, and contractor utilization.
• 7–10+ years of operational leadership within a creative, marketing, or production agency.
• Demonstrated expertise in resourcing, forecasting, budgeting, and utilization management.
• Strong familiarity with agency workflows from project pitch to delivery and wrap-up.
• Ability to work part-time while maintaining a senior-level focus and decision-making capacity.
• Calm, decisive, and direct communication style capable of managing ambiguity independently.

Perks & Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• 401(k) Program
• Commuter Benefit
• eLearning and Ongoing Training
• Education Reimbursement

We’re partnering with a leading industry company to find a talented Operations Manager to support a creative marketing agency specializing in gaming and culture. This remote role offers the opportunity to stabilize and optimize operations during a temporary period of less than one month, with a focus on ensuring smooth daily functions and strategic oversight while the organization recruits for a permanent Operations Director.

There is no application deadline.

Operations Manager Responsibilities:

• Collaborate with finance teams to track forecasts, margins, and utilization, identifying risks early and suggesting corrective actions to improve profitability.
• Oversee daily operations across multiple departments including client services, creative, strategy, production, and finance.
• Manage vendor onboarding, invoice processing, freelancer payroll, and project budget support to ensure seamless financial operations.
• Develop and implement straightforward, scalable processes aligned with leadership priorities, addressing friction points swiftly.
• Handle agency capacity planning, staffing models, and contractor utilization, partnering with team leads to forecast resourcing needs and prevent burnout.

Operations Manager Qualifications:

• 7–10+ years of operational leadership within a creative, marketing, or production agency.
• Demonstrated expertise in resourcing, forecasting, budgeting, and utilization management.
• Strong familiarity with agency workflows from project pitch to delivery and wrap-up.
• Ability to work part-time while maintaining a senior-level focus and decision-making capacity.
• Calm, decisive, and direct communication style capable of managing ambiguity independently.

Perks and Benefits:

• Medical, Dental, and Vision Insurance.
• Life Insurance.
• 401(k) Program.
• Commuter Benefit.
• eLearning and Ongoing Training.
• Education Reimbursement.
• Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.

If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.