Senior Content Designer
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Job Summary
This on-site temporary opportunity spans 7 to 12 months, offering the chance to shape digital experiences for a global workforce. The Senior Content Designer will develop and maintain evergreen content across HR channels, applying web writing and content design best practices to create seamless, user-friendly digital experiences. Responsibilities include collaborating with project teams, managing the full editorial lifecycle from drafting to publishing, and analyzing content performance. Candidates need 3-5 years of corporate writing experience, skilled in content architecture, storytelling, and familiar with content management tools like Adobe or ServiceNow.
Must Have
- Develop and maintain evergreen content across HR channels.
- Apply web writing and content design best practices for user-friendly digital experiences.
- Collaborate with project teams (product owners, HR leads, communication specialists).
- Manage the full editorial lifecycle (drafting, editing, approval, publishing, feedback).
- Analyze content performance metrics to identify gaps and implement improvements.
- 3-5 years of corporate writing experience.
- Proven experience producing web-based educational or customer service content.
- Skilled in content architecture, storytelling, and conveying complex information clearly.
- Capable of multitasking, meeting deadlines, and managing project timelines effectively.
- Familiar with content management tools and platforms such as Adobe or ServiceNow.
Good to Have
- Knowledge of HTML
Perks & Benefits
- Medical, Dental, and Vision Insurance
- Life Insurance
- 401(k) Program
- Commuter Benefit
- eLearning and Ongoing Training
- Education Reimbursement
Job Description
This on-site temporary opportunity spans 7 to 12 months, offering the chance to shape digital experiences for a global workforce. Join us to craft clear, accessible content that helps employees navigate HR resources efficiently. Open to candidates located in Brooklyn, NY, Columbus, OH or Jersey City, NJ.
Senior Content Designer Responsibilities
- Develop and maintain evergreen content across HR channels, including career development, benefits, and employee policies.
- Apply web writing and content design best practices to create seamless, user-friendly digital experiences that promote self-service.
- Collaborate with project teams comprising product owners, HR leads, and communication specialists to deliver content solutions.
- Manage the full editorial lifecycle, from drafting and editing to approval, publishing, and feedback collection.
- Analyze content performance metrics to identify gaps and implement improvements.
Senior Content Designer Qualifications
- 3–5 years of corporate writing experience, with a background in English, Communications, or a related field.
- Proven experience producing web-based educational or customer service content.
- Skilled in content architecture, storytelling, and conveying complex information clearly.
- Capable of multitasking, meeting deadlines, and managing project timelines effectively.
- Familiar with content management tools and platforms such as Adobe or ServiceNow; knowledge of HTML is a plus.
Perks and Benefits
- Medical, Dental, and Vision Insurance.
- Life Insurance.
- 401(k) Program.
- Commuter Benefit.
- eLearning and Ongoing Training.
- Education Reimbursement.
- Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.
4 Skills Required For This Role
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