Alternative Investor Services Rep.

1 Minute ago • 1-3 Years

Job Summary

Job Description

The Senior Associate for the Alternative Investor Services team manages and supports client relationships, acting as the primary contact for clear and effective communication. This role ensures high-quality service delivery to alternative investment funds, including private equity, hedge funds, and real estate funds. Key responsibilities involve understanding trade processing, managing client accounts, ensuring regulatory compliance, and providing operational support. The role also includes data analysis, processing investor activities, preparing statements, managing distributions, and confirming cash activity.
Must have:
  • Manage and support client relationships
  • Act as the primary contact for clients
  • Ensure delivery of high-quality services to alternative investment funds
  • Understand trade processing
  • Manage client accounts
  • Ensure regulatory compliance
  • Provide overall operational support
  • Process investor subscription and redemption activity
  • Prepare and validate investor statements
  • Prepare distribution of investor statements, letters and miscellaneous documents
  • Prepare wire transfer instructions
  • Comply with department policies and procedures
  • Minimum 1-3 years’ experience in Financial Services
  • Undergraduate degree or equivalent experience
  • Knowledge of Microsoft Office product suite, specifically Excel
  • Strong Communication skills (oral and written)
  • Excellent interpersonal skills and customer service orientation
  • Ability to work in a demanding environment and adjust to multiple demands
  • Must work in the Union, New Jersey Office 6 days per month
Good to have:
  • Knowledge of Anti-Money Laundering and KYC procedures
Perks:
  • Hybrid Work Model
  • Business Casual Dress Code, including jeans
  • 401k Matching Program
  • Professional Development Reimbursement
  • Flexible Personal/Vacation Time Off
  • Sick Leave
  • Paid Holidays
  • Medical, Dental, Vision
  • Employee Assistance Program
  • Parental Leave
  • Commitment to diversity and inclusion
  • Hands-On, Team-Customized Training, including SS&C University
  • Discounts on fitness clubs, travel and more!

Job Details

Get To Know Us:

The Senior Associate for the Alternative Investor Services team will play a vital role in mitigating risk by managing and supporting client relationships. This individual will act as the primary contact for clients and will be responsible for clear and effective communication. The role involves ensuring the delivery of high-quality services to alternative investment funds, including private equity, hedge funds, and real estate funds. Key responsibilities include understanding trade processing, managing client accounts, ensuring regulatory compliance, and providing overall operational support.

Why You Will Love It Here!

  • Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans
  • Your Future: 401k Matching Program, Professional Development Reimbursement
  • Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
  • Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
  • Wide Ranging Perspectives: Committed to Celebrating to Varity of Backgrounds, Talents and Experience of Our Employees.
  • Training: Hands-On, Team-Customized, including SS&C University
  • Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

  • Manage and analyze data to identify trends, improve processes and support decision-making.
  • Process investor subscription and redemption activity in accordance with the fund’s offering documents and anti-money laundering (AML) requirements.
  • Communicate pending transactions to fund management as required.
  • Prepare and validate investor statements to fund accounting information.
  • Prepare distribution of investor statements, letters and miscellaneous documents in accordance with investor and fund management instructions.
  • Ensure distribution information is up to date and compliant in accordance with investor and fund management instructions.
  • Prepare wire transfer instructions in accordance with investor and/or fund management instructions through various Internet banking platforms.
  • Confirm expected cash activity was processed by the bank and communicated to fund accounting and/or fund management.
  • Comply with department policies and procedures for processing the above activities.
  • Participate in system and process enhancement.
  • Perform other related duties as assigned by department management.
  • Foster a team leadership mindset to support new members and provide constructive feedback to fuel growth.

What You Will Bring:

  • Minimum 1- 3 years’ experience in Financial Services (Banking, Brokerage, Investor Services, Hedge Funds, Mutual Funds, Private Equity). Undergraduate degree or equivalent experience.
  • Knowledge of Microsoft Office product suite, specifically Excel
  • Knowledge of Anti-Money Laundering and KYC procedures is a plus.
  • Overtime may be required to meet Client and Department deliverables
  • Due to global client base requirements; coverage on Canadian holidays may be necessary
  • Strong Communication skills both oral and written
  • Excellent interpersonal skills and customer service orientation
  • Ability to work in a demanding environment and adjust to multiple demands; shifting priorities; ambiguity and rapid change
  • Must work in the Union, New Jersey Office 6 days per month.

Salary Range for Position is expected between $65k and $80k. The successful candidate may be eligible for an annual discretionary incentive compensation award.

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About The Company

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

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