AML Team Leader

Well, what about the team?

The AML Team Leader is responsible for ensuring that the KPIs, objectives and targets of the business are met (and, where possible, exceeded), through the effective leadership and development of the team for which they are accountable. A core part of the Team Leader role will be the day-to-day management of the overall CDD department.

Team Leaders should possess great communication skills, both written and spoken and should be a motivated self-starter with a desire to succeed in a fast-paced business environment. The AML team leader role is pivotal to creating high-performing teams so that we can deliver excellent results in combating money laundering and ensuring compliance with regulatory standards, thereby safeguarding the integrity of our financial systems and enhancing the trust of our clients and stakeholders.

So, what will you be doing?

• Developing an employee-oriented culture that encourages teamwork, supports creativity, stimulates employee engagement, and includes the team in decisions directly affecting them.
• Empowering employees to take responsibility for their objectives and ensure that they are suitably equipped with the appropriate skills, knowledge, and tools to carry out their role.
• Acting as the first point of contact for all escalated AML related queries (i.e., Performing enhanced due diligence, risk profiling and assessment on member account activities and transactions, SOF… ) escalating to the CDD Ops Manager and MLRO where necessary.
• Working with key staff to clarify resource requirements/priorities, delivering optimal scheduling at all times to meet the needs of the business and players.
• Driving optimum people performance and efficiently manage stakeholder relationships to measure progress against strategic objectives and individual/team targets.
• Monitoring productivity and quality across the team to ensure a great player journey.
• Adopting a proactive management style, using a performance management and development process that provides an overall context and framework to encourage employee contribution (including goal setting, regular assessment and review, continuous improvement, and development planning).
• Working closely with the CDD Seniors and Team leaders daily to share information, best practices and implement new processes and strategies.
• Taking responsibility for the day-to-day management of the CDD department, ensuring all areas of the team are sufficiently managed to ensure we meet department KPI’s.
• Ensuring a monthly audit of the department service is carried out.
• Completing core AML related tasks where business needs require.
• Providing clear direction to the team by developing, co-ordinating and enforcing systems, policies, procedures, and department standards.
• Leading by example and take accountability for dealing with all aspects of people management in a professional manner.
• Maintaining exceptional service by enforcing quality and customer service standards; analysing and resolving deficiencies; identifying trends and recommending process improvements.
• Encouraging your team to keep the player at the heart of everything they do.

And what are we looking for?

• Possess the ability to identify risk and escalate matters containing potentially suspicious activities or matters that may pose a potential risk to the player or business.
• Possess in-depth knowledge of Anti-Money Laundering investigation techniques.
• Have solid organisational, time management and complex problem-solving abilities.
• Be able to motivate and develop others around you.
• Have excellent analytical and logical thinking skills.
• Be familiar with relevant AML and UK Gambling legislation.
• Able to thrive in a highly pressured environment whilst managing multiple deadlines.
• Have excellent communication skills, both written and spoken.
• Have a good understanding of group products and services within the online gaming environment including bingo, casino and poker products.
• Be proficient in the use of standard IT packages.

This is what you'll get

• Annual leave
• Pension plan
• Health insurance
• Company share scheme
• Volunteering days
• Wellness or Gym allowance

DNA / Values

At Bally’s Interactive, we are driven by a set of core values that we like to call our DNA. We strive to embody our DNA and keep them at the heart of everything we do!

We are Always Ready to embrace change, adapt, and do what it takes to delight our customers. We believe that You Make the Difference, which is what gives our players the best experience and keeps them coming back. We are All One Team, looking out for each other, respecting diversity while connecting through a common purpose. Our teams are Learning Every Day by showing constant curiosity and the drive to learn from successes, mistakes, new experiences, and the people around us. At Bally’s we Love to Lead by thinking differently, seeking innovation, and always looking for ways to raise our game.

Equal Opportunities

At Bally’s Interactive, we are committed to promoting equal opportunities in employment and working conditions.

Diversity, Equity and Inclusion are important to us, and we encourage a culture where everyone can be themselves at work. We believe passionately that employing a diverse workforce is central to our success, this is our superpower.

We do not discriminate against employees or job applicants on the basis of race, colour, nationality, ethnic or national origin, age, sex or sexual orientation, gender reassignment, religion or belief, marital or civil partner status, pregnancy or maternity, political opinion or disability.

#LI-NL1