AppleCare Service Business Operations Manager

3 Months ago • 8-5 Years • $157,200 PA - $236,700 PA
Business Development

Job Description

AppleCare Service Supply Chain Operations is seeking a highly motivated operational leader for the Business Operations team. This role focuses on managing pivotal projects to drive cost savings, enhance supplier performance, and optimize global operations. Responsibilities include developing and implementing cost strategies, negotiating expenses, and collaborating with cross-functional teams to align service delivery with financial goals. The role also involves managing suppliers, monitoring service supply chain performance, conducting business reviews, and leading continuous improvement initiatives. The candidate will work with procurement and technical teams to ensure supplier contracts meet cost, quality, and continuity objectives, and manage reverse logistics, supply and demand planning, and compliance with Apple's standards. Additionally, the role supports sustainability efforts through reuse and repair programs and utilizes strategic planning for growth, diversification, and risk mitigation. The ideal candidate will serve as a liaison with internal teams to ensure seamless execution and alignment with broader strategic goals.
Good To Have:
  • Design and optimize business processes
  • Procurement and project management skills
  • Familiarity with reverse logistics
  • Excellent communication skills
  • Strong analytical and problem-solving abilities
  • Ability to influence within large organizations
  • Proficiency in Excel and Tableau
  • Master's degree
Must Have:
  • 8+ years in supplier and supply chain management
  • Experience in contract negotiation and pricing strategies
  • Bachelor's degree
Perks:
  • Discretionary employee stock programs
  • Discretionary restricted stock unit awards
  • Discounted Apple stock purchase
  • Comprehensive medical and dental coverage
  • Retirement benefits
  • Discounted products
  • Free services
  • Reimbursement for certain educational expenses

Add these skills to join the top 1% applicants for this job

team-management
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communication
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risk-management
risk-mitigation
contract-negotiation
negotiation
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tableau

AppleCare Service Business Operations Manager

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