ARIS IT-Support (AM/AO/AD)

4 Minutes ago • All levels
IT & Infrastructure

Job Description

This full-time role involves analyzing and optimizing processes and quality standards, particularly within IT processes. Key responsibilities include consulting, modeling, and implementing processes using tools like ARIS, EPC, and BPMN. The role requires developing concepts for process improvement, ensuring compliance, and coordinating with functional units. Candidates should have experience in business process management, agile methodologies, and strong communication skills.
Good To Have:
  • German skills beneficial.
Must Have:
  • Analyze processes and quality standards for optimization.
  • Consult and create process methodologies in EPC and BPMN.
  • Consult and model processes in ARIS.
  • Develop concepts to improve processes and quality standards.
  • Devise concepts for holistic process maps and data structures.
  • Implement and document complex process optimizations.
  • Ensure process implementation.
  • Monitor and implement quality standards and statutory requirements/guidelines.
  • Coordinate activities with high-level functional units.
  • Provide functional assistance in internal/external reviews/audits.
  • Act as a specialist contact in the assigned task area.
  • Design and implement measures regarding process compliance.
  • Graduation secondary school or higher (e.g., university degree).
  • Training certificates in business process management (preferably ARIS).
  • Several years of experience in international projects and teams.
  • Expert in cross-functional and virtual collaboration.
  • Several years of experience in business process management consulting and process modeling (preferably ARIS).
  • Excellent skills in process automation and comprehension.
  • Advanced knowledge of process management documentation.
  • Self-initiative, high reliability, self-organized, and solution-oriented.
  • Quick perception of complex and new fields of activity.
  • Advanced experience in agile modes (e.g., Scrum, Kanban).
  • High quality, service, and output orientation.
  • Strong communication and presentation skills.
  • Passion for process-oriented thinking and acting.
  • Fluent English skills.

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Roles and Responsibility

  • Analysis of processes and quality standards with regard to optimization potentials and derivation of corresponding measures.
  • Consulting and creation of process methodologies in EPC (Event triggered process chain) and BPMN (Business Process Model and Notation)
  • Consulting and modelling of processes in our BPM-Tool ARIS
  • Developing concepts to improve processes and quality standards in the complex task area
  • Deceiving concepts for holistic process maps and data structures with the aim of digitalizing IT processes
  • Implementing and documenting complex process optimizations
  • Ensuring process implementation
  • Monitoring and implementing quality standards and statutory requirements/guidelines in the processes
  • Coordinating activities with high-level functional units
  • Providing functional assistance in internal/external reviews/audits
  • Acting as a specialist contact in the assigned task area
  • Designing and implementing measures regarding process compliance
  • Graduation secondary school or higher e.g. university degree (bachelor or master)
  • Training certificates business process management (best: ARIS certificates)
  • Several years of experience in international projects and international teams
  • Expert in cross functional as well as virtual collaboration
  • Several years of experience in business process management consulting as well as process modeling, best in ARIS
  • Excellent skills in process automation and process comprehension
  • Advanced knowledge of process management documentation
  • Self-initiative, high reliability, self-organized and solution-oriented working method
  • Quick perception of complex and new fields of activity
  • Advanced experiences in working in agile modes, e.g. Scrum, Kanban
  • High quality, service and output orientation
  • Strong communication and presentation skills
  • Process orientated thinking and acting is your passion
  • Fluent English skills, German skills beneficial

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