Assistant Dispatcher, Crozier

11 Minutes ago • 2-3 Years • Logistics • ~ $60,320 PA

Job Summary

Job Description

The Assistant Dispatcher serves as a crucial liaison, ensuring the safe handling and transit of artworks from facility exit to final delivery during onsite projects. This role involves providing client and driver communications, monitoring driver progress, and mediating schedule changes. Additionally, the dispatcher manages client billing, general service inquiries, and provides administrative and logistical support to drivers, ensuring timely and eloquent handling of all related tasks.
Must have:
  • Provide client and driver communications, including ETAs and scope of work.
  • Monitor driver progress on tracking systems and mediate schedule changes.
  • Provide general administrative and logistical support to drivers.
  • Communicate start times to drivers daily or weekly.
  • Work with Logistics Manager to ensure trucks are registered and insured.
  • Track trucks down for repair or unavailable.
  • Calculate, complete, and submit mileage for finances.
  • Assist drivers with expense reports and approve/deny reports.
  • Request purchase orders and make purchases.
  • Book hotels for drivers on layover and OTR as needed.
  • Provide HR support: onboarding assistance, time card/attendance tracking.
  • Assist drivers with logging into office computers for tasks and training.
  • Safely operate a 26-ft box truck (limited/potential responsibility).
  • 2-3 years in Logistic Company Transport, Commercial Art Logistics, or Fine Art.
  • Effective verbal and written communication skills.
  • Proofreading skills and keen sense of accuracy.
  • Attention to detail, discretion, and professionalism.
  • Urgency, timeliness, and internal/external customer service.
  • Team player skills.
  • Proficiency in Microsoft Office (Excel) and Google Suite.
  • Valid Driver's License with a clean driving record.
Good to have:
  • 1 Year Administrative Support Experience is a plus.
  • CRM and AIMs system experience preferred.
Perks:
  • An ever-evolving global organization focused on transformation and innovation.
  • A support system to voice opinions, share feedback, and be authentic.
  • Global connectivity to learn from teammates who share your passion for art.
  • Starting pay of $29.00/hr, negotiable based on experience.
  • Paid bi-weekly via direct deposit.
  • Monday through Friday schedule, 7 AM to 4 PM.

Job Details

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Do you believe art has the power to change the way we see the world? If so, you understand the important role of everyone who touches art in all its forms, and we’d welcome your application to join Crozier Fine Arts’ dynamic and growing team.

Come join us in unlocking the power of art preservation at its finest. From million-year-old fossils to priceless art and timeless artifacts, Crozier revolutionized global art logistics. Our art-handling expertise has earned the trust of artists, collectors, dealers, galleries, and museums worldwide for four decades.

We aim to be the primary service provider for the people and entities responsible for the care, movement, and long-term preservation of art and culture.

To that end, our Assistant Dispatcher serves as a liaison during projects, ensuring the safe handling of artworks for exit of the facility, during transit, through to the delivery during onsite projects. In addition, our dispatchers work to ensure that client related billing, general service, and other questions are handled in a timely, eloquent fashion.

Responsibilities:

  • Providing client-facing and driver-facing communications, including confirmation ETAs, scope of work, special instructions, generation/organization of workday paperwork, etc.
  • Monitors driver progress on tracking systems and mediates any ongoing changes to the schedule or the scope of active trucks.
  • Provides general administrative and logistical support to the Drivers.
  • Communicate start times to drivers daily or weekly.
  • Work with the Logistics Manager to ensure all trucks are properly registered and insured as well as keeping track of the trucks that are down for repair/unavailable.
  • Finances - Calculate, complete, and submit mileage; assist drivers with expense reports and approve/deny reports; request purchase orders and make purchase; and book hotels for drivers on layover and OTR as needed.
  • HR Support - Onboarding assistance, Time Card/Attendance Tracking, and assist drivers with logging into office computers to complete tasks and training for compliance
  • Limited/Potential Responsibility - Safely operate a 26-ft box truck

Qualifications:

  • 2-3 Years Prior Logistic Company Transport, Commercial Art Logistics and/or Relevant Fine Art experience
  • 1 Year Administrative Support Experience in a considered a plus
  • Skills - Effective verbal/written communication; proofreading skills; keen sense of accuracy; attention to detail; discretion; professionalism; urgency; timeliness; internal/external customer service; team player
  • Desire to be part of a rapidly expanding business
  • Proficient technology including Microsoft Office, specifically Excel, and Google Suite. CRM and AIMs system experience preferred
  • Valid Driver's License, with a Clean/Clear driving record, with ability to pass all driving checks

WHAT WE OFFER

  • An ever-evolving global organization focused on transformation and innovation
  • A support system in which you can voice your opinion, share feedback, and be your authentic self
  • Global connectivity to learn from teammates who share your passion for art
  • Pay: Starting $29.00/hr (**Negotiations Depending on Experience,) Paid Bi-Weekly via Direct Deposit
  • Schedule: Monday through Friday, 7 AM to 4 PM

Sound like you? Elevate the power of your work. Let’s begin the conversation.

APPLY NOW!

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About The Company

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics.

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