Associate Director of UX

As the Associate Director of UX for RamseyTrusted Real Estate, you will lead user experience across web and mobile platforms, guiding users through significant financial decisions. This role involves shaping UX strategy, conducting research and testing, and transforming complex real estate processes into simple, intuitive experiences. You will collaborate with product managers, engineers, marketers, and stakeholders to design user journeys, evolve design systems, and lead and develop a team of designers, fostering craft, clarity, and influence.

Must Have

• Lead user experience across web and mobile platforms for RamseyTrusted Real Estate.
• Shape UX strategy, guide research and testing.
• Turn complex real estate workflows into simple, intuitive experiences.
• Partner with product managers, engineers, marketers, and stakeholders to design user journeys.
• Lead the evolution of design systems and UX standards.
• Lead and develop a team, coaching them in craft, clarity, and influence.
• 8+ years of experience in UX, interaction design, or product design for web and mobile applications.
• Strong in user research, UX strategy, prototyping, wireframing, usability testing, and journey mapping.
• Experience leading or mentoring.
• Fluent in Figma and able to guide UX and UI decisions.
• Ability to simplify complex workflows and build clear, intuitive experiences.
• Communicate clearly and confidently with cross-functional partners.
• Care deeply about how digital experiences help real people.
• Bring humility, clarity, and steady leadership.

Perks & Benefits

• Health insurance (includes plans eligible for an HSA—with a company match up to $500)
• 401(k) retirement plan with 4% match/company contribution
• Annual wellness, counseling and grocery membership reimbursement
• On-campus cafe with subsidized pricing for breakfast, lunch and coffee bar
• Dependent care FSA
• Tons of cultural activities, like weekly devotional, leadership development courses, Battle of the Bands, and one epic Christmas party!
• Relocation assistance available
• Flexible work schedules available
• Designated workspace (with an electronic sit-stand desk)
• Variety of unique work and play zones (e.g., quiet library space, coffee bar/lounge areas, recreational game zone, and outside/patio work and break areas)

Description

Team: Ramsey Trusted

Please note that applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Location: Franklin, TN—on-site, relocation assistance available, flexible schedules available

A Little Bit About Us: You might know us from our founder and CEO, Dave Ramsey, who’s given no-nonsense money advice on the radio since 1992. Three decades later, Ramsey Solutions is a household name in personal finance, with a mission to change the toxic money culture for good.

Our Mission: Ramsey Solutions provides biblically based, commonsense education and empowerment that give HOPE to everyone in every walk of life.

Here’s a Taste of Our Benefits:

• Health insurance (includes plans eligible for an HSA—with a company match up to $500!)
• 401(k) retirement plan with 4% match/company contribution
• Annual wellness, counseling and grocery membership reimbursement
• On-campus cafe with subsidized pricing for breakfast, lunch and coffee bar
• Dependent care FSA
• Tons of cultural activities, like weekly devotional, leadership development courses, Battle of the Bands, and one epic Christmas party!

Where and How You’d Work:

Ramsey Solutions Headquarters is located just outside of Nashville in Franklin, Tennessee. We value our strong, unified company culture because we believe the best work is done together. That’s why all of our team members work on-site under the same roof. But work-life balance is also important to us, so we offer flexible work schedules to take the stress out of appointments, family obligations and other needs that may pop up.

While every team member has a designated workspace (with an electronic sit-stand desk), our campus was designed to house a variety of unique work and play zones (e.g., quiet library space, coffee bar/lounge areas, recreational game zone, and outside/patio work and break areas).

What You’d Do in This Role:

As the Associate Director of UX for RamseyTrusted Real Estate, you’ll lead the user experience across our web and mobile platforms, helping people navigate one of the biggest financial decisions of their lives with clarity, confidence, and trust. You’ll shape the UX strategy, guide research and testing, and turn complex real estate workflows into simple, intuitive experiences that actually help people move forward.

You’ll partner closely with product managers, engineers, marketers, and stakeholders to design user journeys that make buying or selling a home feel calmer, clearer, and easier. You’ll help lead the evolution of our design systems and UX standards, ensuring consistency across all web and mobile touchpoints.

You’ll also lead and develop a team, coaching them in craft, clarity, and influence while raising the bar for design excellence at Ramsey.

You’re Probably a Match If:

• You have 8+ years of experience in UX, interaction design, or product design for web and mobile applications.
• You’re strong in user research, UX strategy, prototyping, wireframing, usability testing, and journey mapping.
• You’ve led or mentored and love helping people grow in their craft and confidence.
• You’re fluent in Figma and understand how to guide both UX and UI decisions.
• You’ve simplified complex workflows and built experiences that feel clear, intuitive, and human.
• You communicate clearly and confidently with product, engineering, content, and marketing partners.
• You care deeply about how digital experiences help real people, not just how they look, but how they work.
• You bring humility, clarity, and steady leadership that builds trust across teams.

What Winning Looks Like:

• You create clear, simple web and mobile experiences that reduce friction and help users feel confident at every step of the real estate journey.
• You build and maintain strong UX processes—research, flows, prototypes, testing—that shape product strategy and inform decisions.
• You raise the standard of UX and product design across the RamseyTrusted Real Estate platform, bringing consistency, clarity, and purpose to every touchpoint.
• You grow and lead a team of designers, helping them produce excellent work and influence cross-functional partners with confidence.
• You partner closely with product and engineering to deliver high-quality features efficiently and with strong alignment.
• You bring clarity and direction to complex problems by turning insights into solutions that genuinely serve people well.
• You champion a culture of feedback, iteration, and user advocacy, continually pushing the work forward.

Other Stuff to Know:

We’re looking for people who are passionate about our mission. This isn’t just a J-O-B. We experience resistance every day because what we believe is absolutely countercultural. We actually hate debt. We actually cut up our credit cards . . . like, for real. Some of us are still fighting our way out of debt, but we aren’t going back. If you don’t know much about Ramsey Solutions and our founder, Dave Ramsey, we encourage you to download the Ramsey Network mobile app and consume our content.

If Ramsey Solutions sounds like a workplace where you can get excited about Mondays, apply today. We can’t wait to hear from you!

EOE, including disability/vets

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