The Associate Engineer - Security Automation/SOAR will be responsible for updating customer work requests and following operating procedures to perform AFC support tasks including health checks, reporting, work ticket acknowledgment and assignment, basic troubleshooting and other tasks as required for AFC service health and operation. The Associate Engineer will contribute to the development of knowledge base and troubleshooting information to expand the efficiency and performance of AFC services. This role requires the ability to develop skills on multiple security products and work closely with the staff of higher tiers, Service Delivery, and clients to provide ongoing communication of status and timely response to deliverables.
Get notified when new jobs are added by Optiv