Resource Manager

How you'll make an impact

• Optiv’s Resource Managers are responsible for the planning and allocation of Services professionals including more complex, multi domain, and multi-vendor resourcing.

• This role requires an infinite amount of collaboration within the Resource Management Office (RMO) organization and across various departments, such as the Project Management Office (PMO), Practice Domains, Practice Areas, Delivery teams, Operations teams and more.

• Possess a deep understanding of Resource Management Best Practices, Project Requirements, Employee Skillsets to Support and Deliver Optiv Solutions, Cost / Gross Profit (Rate cards, Margins, etc.)

• The Resource Managers require both a tactical and strategic mindset to identify opportunities, gaps and areas for improvement.

• Recognize and quantify Optiv’s cyber security staffing needs and co-ordinate the placement of in-house professionals and third-party contractors across multiple Security Services.

• Play a core role in the growth and management of the Resource Management capability, development of its function to improve client and employee experience.

• Facilitate the fulfillment of staffing requests and prioritizing resource requests, working with leadership and other team members to ensure the right staff assignments are made in right timeframes.

• Maximize utilization.

• Increase visibility of availability.

• Assess skills/certifications against pipeline, business needs and market trends.

• Support the tactical functions associated with the collection of and maintenance of resource and project data used to support resource management.

• Ensure FTE and/or third-party staffing needs are filled in a timely manner working with Acquisition, Delivery Practices, and third-party agencies.

• Solicit vendor performance feedback.

• Advise Practice Leaders and other designated business leaders on the identification and assignment of services team members and subcontractors.

• Review schedule data proactively to maintain high degree of timelines, accuracy, and completeness; collaborate with Practice leadership and PMO to address any data gaps.

• Identify, assign and manage the schedules of people to projects based on their skills, previous experience, availability, keeping in line with the projects budget.

• Create and maintain (adding, updating, including adjustments) all resource bookings; this includes future bookings, holiday weeks, pipeline bookings, etc.

• Ensure billable work is evenly distributed across resources.

• Assist and identify opportunities for training and development, by matching skill gaps with project work in conjunction with bench time.

• Facilitate technical screenings between the practice, clients, Subject Matter Experts and candidates.

• Manage the relationship with our third-party vendors, negotiate rates, confirm availability.

• Work with vendor to identify potential subcontractors.

• Help negotiate rates with clients and cost with vendors to protect margin thresholds.

• Provide scoping details to the SOW development team for sub-sow (statement of work) generation.

• Escalate potential staffing conflicts, sensitive, or high-risk situations to the Practice leadership team and/or their manager, as appropriate.

• Support the Practice and PMO by providing quality resources and to help ensure project timelines and budgets are met.

• Conduct Resource Staffing & Interlock status meetings. Prepare and distribute materials; and capture all follow up actions and notes.

​What we're looking for

• Bachelor's degree (Preferred).

• Resource Management Certified Professional (Preferred).

• Solid oral and written communication skills.

• Strong organizational skills, the ability to multi-task, and attention to detail.

• Must be self-motivated and able to work both independently and within a team environment.

• Must be able to maintain a high level of confidentiality.

• Willingness to travel up to 25% of the time for meetings, career fairs or recruiting events.

• Experience in a professional services organization.

• Experience in recruiting or working with vendors/staffing agency/sub-contractors.

• Resource management (2-4 years) or knowledge/training or experience with Human Resources laws and regulations, or similar experience.

• Minimum 3 years of broad Information Security experience.

• Experience tracking candidates in electronic applicant tracking systems.

• Experience in mentoring/coaching and leading team members.

What you can expect from Optiv

• A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
• Work/life balance
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.

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