Associate Manager – Account Manager

About the Role:

We are seeking an Associate Manager – Account Manager with strong expertise in SQL, AWS Redshift, Tableau, and data analytics to manage key client accounts and drive data-driven decision-making. This role requires excellent technical skills, stakeholder management, and leadership abilities to oversee a team of 20+ consultants and collaborate with senior executives (CXO level). If you have a passion for data analytics and a knack for client management, this is the role for you!

Key Responsibilities:

Account & Client Management

• Act as the primary point of contact for all clients, ensuring seamless communication and support.
• Work closely with senior stakeholders (CXO level) to understand business requirements and provide strategic data-driven solutions.
• Translate business problems into technical solutions and data-driven insights for decision-making.

Data Analytics & Reporting

• Design, develop, and optimize SQL queries to extract, manipulate, and analyze large datasets.
• Create Tableau dashboards and visual reports to communicate data insights effectively.
• Work with AWS Redshift and SFDC CDP to manage and process large-scale data efficiently.
• Automate and optimize scripts for recurring reports to enhance efficiency.
• Ensure data normalization, ETL processes, and best database practices are followed for clean and structured data.

Leadership & Team Management

• Lead and manage a team of 20+ consultants and senior consultants, providing guidance and mentorship.
• Drive team efficiency by implementing new methodologies for better data analysis and reporting.
• Foster a culture of collaboration, knowledge sharing, and continuous learning within the team.

Strategic Problem-Solving & Optimization

• Identify problem areas in the business and provide expert-level tactical solutions.
• Optimize joint development efforts by ensuring appropriate database use and project design.
• Stay up to date with the latest technology trends and incorporate them into business strategies.

Key Requirements:

Technical Skills:

SQL & Database Management – Expert-level SQL skills, experience with relational databases (RDBMS), and data normalization.

AWS Redshift – Experience working with cloud-based data warehouses for scalable data solutions.

Tableau & Data Visualization – Proficiency in Tableau for creating reports, dashboards, and data visualization.

Python & R (Good to Have) – Hands-on experience with Python and R for data analysis and automation.

ETL & Data Processing – Strong background in ETL workflows, data mining, and statistical analysis.

SFDC CDP (Salesforce Customer Data Platform) – Experience with Salesforce CDP is a plus.

POS Transaction Data – Experience handling online & offline point-of-sale (POS) transaction data is a plus.

Soft Skills & Leadership:

• Strong communication and stakeholder management skills.
• Experience managing end-to-end projects, documentation, and operational planning.
• Ability to mentor and guide team members, fostering a collaborative environment.
• Excellent problem-solving and creative thinking abilities.
• Experience in Fashion Retail / Lifestyle Products Industry is a plus.