Associate Social Content Creator

The Trailhead program is the start of your epic journey at Critical Mass. During your initial 12-weeks, you will embark on a custom-built learning journey to understand what we do, who we are, and how we make award-winning work with our clients. Our goal is to integrate you into the amazing work we do here at Critical Mass, and support you as part of the team to grow your career with us!

Our Fall 2025 Trailhead Cohort commences in October.

All applications are reviewed and interviewed on a rolling basis.

We are looking for someone with a wide range of creative skills and an inclination to experiment with new ideas with some of the biggest brands in the world. All the content you will create in this role will be specifically designed for social media channels – so you won’t need to be the world’s biggest expert in Adobe Premiere if you’re comfortable with Edits and CapCut. To be successful in this role, you’ll have a bias towards making things, be courageous through the editing process, and be driven to make social media just a bit more interesting.

Sound exciting? Read on:

You will:

• Create social media posts across a range of media types – graphic design, short-form video, photography, and others as required
• Collaborate with creative partners to pitch post concepts and sketch out ideas to get them sold
• Stay up to date on current trends and formats and identify opportunities that make contextual sense for your clients
• Become a vocal, contributing member of the Social Pod

You have:

• Multi-hyphenate creative capabilities: you can do a little bit of everything – graphic design, photography, video editing, copywriting – particularly within social media formats
• Boundless creative energy: you’ve been told “no” before and that doesn’t phase you – you’re ready to dream up more ideas until you land on something really unique
• Platform-specific expertise: you have a strong understanding of the nuances of different social media platforms and can craft your ideas to succeed on a single platform
• Collaborative spirit: you don’t play “hero ball” – you prefer to “yes and” your teammates and work to make each other’s ideas even better
• The ability to deliver on a deadline
• Familiarity with our tools: Adobe Creative Cloud and Figma

Nice-to-Haves: (Optional)

• Hands-on experience with brand social content creation or publishing
• Strong presentation abilities
• Experience delivering creative in restrictive environments (tight legal restrictions, small creative sandboxes, etc)

What We Offer

• Global maternity and parental leave
• Competitive benefits packages
• Vacation, compassionate leave, wellness days, and flex days
• Access to online services for families and new parents
• Extensive winter holiday office closures
• Early Dismissal Friday’s (off at 3:00 PM local time every Friday)
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 4 days a week. The ask stems from our want to:

• Strengthen opportunity for continuous learning
• Improve collaboration and team relationships.
• Increase employee engagement

This hybrid model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid

If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html

If U.K. based: https://www.gov.uk/consumer-protection-rights

If Costa Rica based: https://www.consumo.go.cr/educacionconsumidor/consejospracticos.aspx