Associate Technical Writer

Technical writers are a key link between product, engineering, support, implementation, marketing, and customers. As an associate technical writer you are responsible for the creation and maintenance of all documentation related to Lightcast’s products. You clearly and accurately communicate how Lightcast products work and the problems they solve. You work on multiple products simultaneously.

Education &Experience

• 2-3 years of experience, as a technical writer or related role
• Basic knowledge of of technical writing tools and content management systems is preferred

Abilities

• A proven self starter
• Ability to understand and communicate technical concepts to diverse audiences
• Collaborative team player
• Excellent English-language communication skills

Major Responsibilites

• Drive product enablement, increase NPS, and lower time to value by pairing products with well organized and context-relevant documentation.
• Contribute to the development of Lightcast’s product and API documentation; drive the overall structure and content of Lightcast documentation ensuring accuracy, clarity, and up-to-date information.
• Collaborate with product teams and other technical writers to understand the key business problems being solved; articulate Lightcast solutions using clear and concise product documentation.
• Monitor and evaluate the effectiveness and impact of your documentation to track its success; make improvements as necessary.