We are looking for a Billing System Analyst || who will:

Setting up customer’s billing schedules and procedures, processing and analyzing data, producing invoices and billing reports for Managed Service Customers and scheduling monthly activities with both internal and external teams. This position supports Managed Service customers directly by phone and e-mail to address their billing or application questions and issues. The Billing Analyst is the first level of escalation for all production incidents and therefore requires sound problem solving and time management skills. A Billing Analyst may be asked to oversee the production activities of other Billing Analysts when assigned to do so. This role will exercise discretion and independent judgment under general supervision.

Is this opportunity right for you? We are looking for candidates who have:

• Bachelor’s degree in information technology, Computer Science, Engineering (Electrical, Software, or Telecommunications) or a related field.
• Minimum 4 years’ experience in the IT area
• Experience with good communication skills and customer connection.
• Proficient in English in a business environment

Nice to have:

• Experience working with Unix/Linux Basic, database basic (Oracle, SQL Server)
• Experience with basic knowledge in common scripting languages (Perl, Python, Groovy, Ruby, bash)

Impact

Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits

• Sulamerica Health
• Sulamerica Dental
• Vidalink
• Food/Meal Voucher
• Child Care Assistance
• Day off: on birthday
• Gympass
• Language assistance
• Digital course platform
• Volunteer time off: 2 days a year