Architect

Hi, I'm Sushma Nayak your Recruiter. At CSG, we choose to see beyond a resume paper. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. Instead, we believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary.

We are looking for an Architect – Encompass (Singleview) who will:

• Lead the design and development of frameworks and systems within the Encompass (Singleview) product line.
• Defines processes for technical platforms, system specifications, input/output and working parameters for hardware and/or software compatibility.
• Conceives system interfaces and business application prototypes. Identifies, analyzes and resolves Encompass system design weaknesses. Influences the shaping of future products by contributing to the framework (architecture) used across multiple products or systems.
• Collaborate with cross-functional teams to define technical requirements, architecture, and integration strategies.
• Partner in architectural discussions, decisions, design and implementations by collaborating with internal and external stakeholders to define architectural solutions & requirements.
• Architect, design and document systems and solutions involving Encompass. Own the end-to-end solution consisting of Encompass and third-party products.
• Solve complex technical challenges creatively, proactively, & independently, ensuring alignment with company objectives.
• Act as a hands-on technical partner, contributing to the implementation of scalable, high-performing systems.
• Own and document technical processes, system specifications, and architectural standards.
• Identify system design challenges and proactively recommend improvements aligned with business goals.
• Mentor other members of team.

Is this opportunity right for you? We are looking for candidates who:

• Have a Bachelor’s degree in Computer Science, Engineering, or a related field—or equivalent experience.
• Over 10+ years of experience in software development and architecture roles.
• Possess 2+ years of direct experience with Encompass (Singleview) billing or implementation.
• Have strong technical knowledge in system design, integration, and Encompass product configuration.
• 3 years of design experience in Encompass (Singleview)
• Are proficient in collaborating with stakeholders to translate business needs into scalable technical solutions.
• Demonstrate excellent problem-solving and decision-making skills in high-complexity environments.
• Can mentor development teams and contribute to architectural governance across projects.
• Ability and willingness to do coding/configuration within Encompass, if the situation demands, will be a plus.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits

• Work from home, in-office, or hybrid
• Employee Belonging Groups
• Healthcare: Medical, Dental, and Vision
• Paid Vacation, Volunteer Time, and Holidays
• And much more!

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more

CSG is an Affirmative Action, Equal Opportunity / Veteran / Disabled / Female / Minority / Sexual Orientation / Gender Identity Employer. CSG does not discriminate on the basis of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law, are not taken into account in any employment decision.

CSG will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

For the EEO it's the Law posting, click HERE.