Business Analyst in Professional Services

Description

Position at Ness Digital Engineering

Why NESS

We know that people are our greatest asset. Our staff’s professionalism, innovation, teamwork, and dedication to excellence have helped us become one of the world’s leading technology companies. It is these qualities that are vital to our continued success. As a Ness employee, you will be working on products and platforms for some of the most innovative software companies in the world.

You’ll gain knowledge working alongside other highly skilled professionals that will help accelerate your career progression.

You’ll also benefit from an array of advantages like access to trainings and certifications, bonuses, and aids, socializing activities and attractive compensation.

Requirements and responsibilities

What you'll do:

We are looking for a Business Analyst to join our team and contribute to a long-term partnership with a valued client renowned for their work in financial crime prevention. At Ness, we support our client in delivering high-quality services and innovative solutions to their customers — and we’re excited to offer you the opportunity to be part of this success story.

As a Business Analyst, you will play a key role within the Professional Services team, translating business requirements into robust, feasible, and competitive solutions. You’ll collaborate closely with stakeholders to ensure that client needs are clearly understood and effectively implemented.

• Gathering and analyzing data and business requirements
• Designing and documenting functional specifications
• Supporting solution implementation and configuration
• Conducting expert testing and fine-tuning of the solution
• Training end users and supporting integration and UAT testing
• Participating in the full project lifecycle, from discovery to delivery
• Collaborating closely with global teams across the organization, including Sales, Customer Support, and other business units
• Engaging with R&D teams to provide feedback and insights that help shape and influence product strategy

What you'll bring

Key skillsets:

• Effective communication in English – Strong verbal and written skills to collaborate with internal teams and third parties, ensuring clear and consistent communication.
• Proven experience as a Business Analyst, ideally in complex or regulated environments.
• Familiarity with SaaS and web-based products, including their architecture and delivery models.
• Ability to create clear and comprehensive functional specifications for both technical implementers and business stakeholders.
• Strong project discipline – Ability to adhere to project plans, manage timelines, and address issues proactively.
• Expertise in gathering and translating business requirements into practical, scalable solutions.
• Strong analytical skills – Capable of identifying data patterns, diagnosing potential issues, and implementing effective solutions.
• Hands-on experience with software development methodologies and implementation processes (e.g., Agile, Scrum, Waterfall).
• Ability to work effectively in a multicultural, global environment, collaborating across time zones and diverse teams.

Nice to have:

• Excellent prioritization skills and the ability to deliver under pressure while managing multiple tasks.
• A positive, proactive attitude with the ability to work independently when needed.
• Detail-oriented, conscientious, and committed to high standards of integrity.
• Logical and pragmatic problem-solver with strong analytical thinking.
• Confident communicator, comfortable presenting to customers and senior stakeholders.
• Personally accountable, results-driven, and attentive to detail.
• Collaborative mindset with a willingness to share knowledge and support peers.
• Ability to build strong working relationships and credibility with R&D and other business units.
• Genuine interest in technology and enhancing customer experience.
• Experience working directly with customers to understand and define their needs.

Not che**cking every single requirement?

**If this role sounds good to you, even if you don’t meet every single bullet point in the job description, we encourage you to apply anyway. For most of the candidates that applied, we found a role that was a very good fit with their skills.

Let’s meet and you may just be the right candidate for one of our roles. At Ness Digital Engineering we are willing to build a work culture that is based on diversification, inclusion, and authenticity.