Business Analyst (Mid/Senior)

We have an opening for a Business Analyst to support the financial processes and product improvement strategies in the Office of the Chief Financial Officer (CFO). You will be matrixed to support functional customers and systems in Finance.  You will be responsible for partnering with functional area subject matter experts, learning their business processes, identifying strategies for improvement, and developing and executing implementation plans. Our Financial applications span accounts payable, travel accounting, payroll, and TIME and are supported using Oracle EBS, ePay/Infor, OnBase, Service Now, Jira, and Peoplesoft 9.2. You will report to the Help Desk, Analyze & Test Systems (HATS), Team Leader. 

This position may offer a hybrid schedule, which includes the flexibility to work from home one or more days per week, after a probationary period. The specifics of the hybrid schedule, including the exact number of days required in the office and virtual work options may vary based on the needs of the team and the organization.

You will

• Coordinate efforts for the system process improvements and help to ensure all action items are added, tracked, and reported out on a regular basis. 
• Assist in gathering project documentation and quality requirements. Partner with functional experts to understand and analyze current business processes and workflows, develop alternative approaches, and facilitate implementation of new or enhanced business and technical solutions. 
• Monitor tasks to include internal and external deliverables and ensure responsibly parties are completing activities on time to support closure. 
• Research and prepare documentation for user guides, training manuals, and process checklists for disbursement systems. 
• Develop system test strategies and plans, perform system testing and create and execute automated test scripts in support of Disbursement application maintenance tasks and projects. 
• Gather performance data, assist in analysis, and make recommendations that may include schedule variance analysis and preparation of recovery or corrective action plans. 
• Perform SharePoint site administration and maintain organized shared document structures. 
• Communicate effectively between leadership and the functional teams. Provide consultative support to Disbursement leadership team to monitor deliverables and tracked action items. 
• Assist in the development of programmatic documents such as reports, decision memos, external responses, and action items. 
• Perform initial analysis of requests to change, add or enhance existing processes or system functionality, engaging a variety of functional and IT stakeholders as appropriate. Analyze the impacts of change requests, effort needed to implement, and disposition as a bug fix, enhancement, or project with a recommended priority level. 
• Conduct assessments of current processes and identify improvement opportunities. 
• Perform other duties as assigned.

Additional job responsibilities, at the E01.3 level

• Lead cross-functional process improvement project teams, gather and translate complex user requirements, deliver process streamlining methodologies, make recommendations for new system strategies, and communicate solutions to stakeholders. 
• Perform complex analysis to assess and identify opportunities to improve functional process or system performance. Develop and implement strategies for addressing process gaps. 
• Be responsible for end-to-end process maps and create or enhance existing process documentation and mapping. 
• Serve as the Product Owner for assigned application to provide in-depth consultation, partnering with functional experts and IT to set a vision that informs technology roadmap prioritization and backlog. 
• Present solutions to senior business stakeholders and technical staff that identify requirements and industry best-practice solutions to enhance the efficiency and integrity of Finance systems. Create fit/gap analysis presentations that help facilitate Finance product decisions. 
• Write test plans and conduct test cases for system implementations, upgrades, or enhancements. 
• Train and mentor others in the development of self-service products and training materials.  Conduct training and end-user engagement sessions designed to improve system adoption. 

• Ability to secure and maintain a U.S. DOE Q-level security clearance which requires U.S. citizenship. 
• Bachelor’s degree in Business or Technology area or equivalent combination of education and related experience. 
• Knowledge and understanding of financial systems & processes and extensive knowledge of distribution systems.  Experience gathering, analyzing, evaluating, and interpreting data for documenting functional needs and constraints. 
• Experience in project management, coordinating workflow activities in a dynamic work environment, and ability to meet deadlines and manage changing priorities. 
• Experience effectively applying good judgment, discretion, and problem-solving skills to identify solutions and resolve issues. 
• Proficiency in working effectively as part of a multi-disciplinary team in a business support environment using computer systems to manage complex data collections. Ability to use discretion and problem-solving skills to resolve issues.
• Effective organizational skills and ability to communicate clear expectations on project and process activities, as well as lead the facilitation of business process improvements. 
• Advanced experience using MS Office business applications and web-based collaborative platforms, such as Confluence, Teams, Word, Excel, Visio. Experience using Adobe Acrobat Pro, Microsoft Teams and ability to learn new software applications.

Additional qualifications at the E01.3 level 

• Significant experience analyzing current business processes and systems for efficiencies, cost reductions and streamlining of operations. 
• Experience developing business process documentation and training materials. 
• Knowledge and understanding of financial business principles, regulatory requirements, process efficiency concepts, industry best practices, and standards implementation. 
• Experience writing test plans and conducting test cases for system implementations, upgrades, or enhancements. 
• Experience performing data analysis, developing metrics to assess functional performance and usage of report information to continually improve reporting capabilities. 
• Significant communication skills are necessary to interact effectively with multi-disciplinary team members and negotiation skills to influence outcomes. 
• Experience working effectively both independently and as a member of a team. 

Qualifications We Desire 

• Cross functional finance work experience, preferably in accounts payable. 
• Functional knowledge of ImageSoft and OCR products, Financial EBS systems and technology, preferably Oracle, ImageSoft, ServiceNow, or Jira, Oracle, SQL and TOAD 
• Experience working in Shared Services or providing help desk support to business systems. 
• Experience supporting ERP transformation and business process re-engineering, Agile Methodologies for software development and project management. 
• Significant project management experience preparing project plans including task estimation, dependencies, and deployment schedules including interacting with internal resources to complete required project activities. 

#LI-Hybrid

Position Information

This is a Career Indefinite position, open to Lab employees and external candidates.

Why Lawrence Livermore National Laboratory?

• Included in 2025 Best Places to Work by Glassdoor!
• Flexible Benefits Package
• 401(k)
• Relocation Assistance
• Education Reimbursement Program
• Flexible schedules (*depending on project needs)
• Our values - visit https://www.llnl.gov/inclusion/our-values

Security Clearance

This position requires a Department of Energy (DOE) Q-level clearance.  If you are selected, we will initiate a Federal background investigation to determine if you meet eligibility requirements for access to classified information or matter. Also, all L or Q cleared employees are subject to random drug testing.  Q-level clearance requires U.S. citizenship. 

Pre-Employment Drug Test

External applicant(s) selected for this position must pass a post-offer, pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.

Wireless and Medical Devices

Per the Department of Energy (DOE), Lawrence Livermore National Laboratory must meet certain restrictions with the use and/or possession of mobile devices in Limited Areas. Depending on your job duties, you may be required to work in a Limited Area where you are not permitted to have a personal and/or laboratory mobile device in your possession.  This includes, but not limited to cell phones, tablets, fitness devices, wireless headphones, and other Bluetooth/wireless enabled devices.  

If you use a medical device, which pairs with a mobile device, you must still follow the rules concerning the mobile device in individual sections within Limited Areas.  Sensitive Compartmented Information Facilities require separate approval. Hearing aids without wireless capabilities or wireless that has been disabled are allowed in Limited Areas, Secure Space and Transit/Buffer Space within buildings.

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