Business Line Leader - MT&E

21 Minutes ago • 10 Years +

Job Summary

Job Description

This role is for a Business Line Leader in the Customer Service & Sales team, focusing on bridging the gap between organizations building complex technical components and customer solution requirements. The leader will ensure industry-leading, differentiated, and competitive solutions are available for sale in core and adjacent markets, with effectiveness measured against a virtual P&L. The position involves managing key customer relationships, leading proactive solutions, and enhancing client experience to contribute to CAE's mission of global safety and readiness.
Must have:
  • Define and deliver a business plan.
  • Commit to a strategic OI plan.
  • Define and qualify the 5-year pipeline.
  • Execute a strategy to ensure high PWIN.
  • Identify technology needs linked to customer requirements.
  • Lead funding mechanisms for identified technology needs.
  • Lead cross-regional market segment teams.
  • Develop expertise and mentoring opportunities.
  • Recommend staffing of pipeline/opportunities.
  • Provide continual progress on the business plan via Objectives & Key Results.
  • Provide Quarterly XMR reporting.
  • Perform L2A Pursue-No Pursue gatekeeping.
  • Minimum of 10 years’ experience in business development, capture management, sales, proposal or program ring/sciences or administration.
  • Highly effective motivator and people leader.
  • Strong leadership abilities.
  • Works well in a highly team-oriented environment.
  • Excellent business acumen.
  • Strong communication skills, oral and written.
  • Ability to hold a NATO SECRET Security Clearance.
Perks:
  • An environment where your initiatives will be recognized and valued.
  • Opportunity to work on a variety of projects on a multidisciplinary team.
  • Possibility to work from home occasionally.
  • Flexible schedules.
  • Attractive employee benefits.

Job Details

About This Role

All for guiding customers to success

Our Customer Service & Sales team is at the forefront of CAE’s commitment to excellence, consistently striving to delight our customers. Here, you’ll manage key relationships, lead proactive solutions, and elevate our client experience. Working alongside a dynamic team with a shared purpose, you’ll make a tangible difference in every interaction. By joining us, you will not only advance your career but also play a crucial role in CAE’s mission to enhance safety and readiness on a global scale. Together, we can achieve remarkable outcomes and set new standards in customer service and client satisfaction.

Position Overview:

We are looking for a person who will lead a virtual team that will concentrate on bridging the gap between organizations that builds complex technical component and the requirements to offer systematic, consistent and evolving solutions to our customers.​

In this role you will ensure we have industry leading, differentiated and competitive solutions to sell in our core and adjacent market. Your effectiveness will be measured against a virtual P&L of the respective business lines.

Role & Responsibilities:

Business Plan: Define & deliver a business plan:

  • Commit to a strategic OI plan.
  • Define and qualify the 5-year pipeline in accordance with regional leadership.
  • Define and execute a strategy to ensure high PWIN across the pipeline.

Business Solutions: Work with dedicated stakeholders to develop business solutions:

  • Identify technology needs linked to customer requirements.
  • Lead funding mechanisms for identified technology needs (e.g.backlog, investment books, R&D)

Strategic Alignment: Lead cross-regional market segment teams:

  • Solutions and B&P team alignment
  • Develop expertise & mentoring opportunities.
  • Recommend staffing of pipeline / opportunities

Governance / Success Criteria: Provide continual:​

  • Progress on the business plan via Objectives & Key Results ​
  • Quarterly XMR reporting​
  • L2A Pursue-No Pursue gatekeeping

Required Experience, Education & Qualifications:

  • Minimum of 10 years’ experience in business development, capture management, sales, proposal or program ring/sciences or administration or equivalent background and experience
  • Highly effective motivator and people leader
  • Individual with strong leadership abilities who can lead by influence strong team of professionals
  • Individual who works well in a highly team-oriented environment
  • Excellent business acumen with the ability to make sound business decisions in a highly competitive, fast-moving environment, often under conditions of uncertainty
  • Strong communication skills, oral and written, with an ability to communicate effectively with a broad range of people including employees, customers and partners
  • Be able to hold a NATO SECRET Security Clearance

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About The Company

At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying simulation training and critical operations support solutions. Above all else, we empower pilots, airlines, defence and security forces to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries.


CAE represents more than 75 years of industry firsts—the highest-fidelity flight, mission simulators and training programs powered by digital technologies. We embed sustainability in everything we do. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.

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