Business Process Excellence Lead

General Description

The Business Process Excellence Lead drives transformation initiatives that align with business objectives, foster digital innovation, and support enterprise-wide adoption.

This role is specifically focused on enhancing efficiency, scalability, and service quality within Finance and Global Business Services (GBS).

The successful candidate will lead strategic change initiatives with a strong emphasis on process improvement in financial and enterprise support functions, ensuring Aptiv remains agile, competitive, and future-ready.

Innovation & Technology Leadership

• Identify opportunities to enhance financial and shared service processes using emerging technologies.
• Drive adoption of digital tools like RPA, AI, cloud platforms, and data analytics to improve service delivery.

Process Excellence Capabilities

• Promote a culture of continuous improvement and operational excellence within Finance and GBS.
• Establish frameworks, best practices, and standards to ensure process consistency and quality.
• Lead 2–3 cross-functional initiatives focused on Finance/GBS process efficiency and standardization.
• Monitor and optimize end-to-end support processes to meet strategic business goals.

Project & Change Management

• Plan, execute, and oversee Finance/GBS improvement initiatives within scope, time, and budget.
• Coordinate cross-functional teams, ensuring successful change implementation across departments.
• Equip teams with tools and coaching to support adoption of new practices.
• Mitigate risks and ensure stakeholder buy-in throughout the lifecycle of transformation efforts.

Communication

• Create and execute communication plans to align stakeholders.
• Act as a liaison between technical teams and business users to ensure clarity and adoption.
• Maintain open communication with operations teams to address practical challenges.