Business Systems Analyst

2 Months ago • 2 Years + • Business Analysis • $124,000 PA - $139,500 PA

Job Summary

Job Description

Discord is seeking a highly motivated Business Analyst to join their Business Systems team, focusing on streamlining operations and improving system efficiency for departments like Finance & Accounting, FP&A, and Sales Ops. The role involves analyzing business needs, documenting requirements, and collaborating with cross-functional teams on various business system initiatives. Key responsibilities include gathering and documenting requirements (BRDs, Functional Specifications), supporting and enhancing business processes for Order to Cash, Procure to Pay, and Record to Report, administering Jira Service Management for request tracking, ensuring SOX compliance, and assisting with UAT and system validation.
Must have:
  • Bachelor's degree in business, Finance, Information Systems, or related field
  • 2+ years of experience as a Business Analyst
  • Experience with Oracle Fusion ERP
  • Experience with Jira Service Management or similar ticketing systems
  • Strong problem-solving and analytical abilities
  • Excellent writing and communication skills
  • Familiarity with SOX compliance and audit processes
Good to have:
  • Ability to work in a fast-paced, collaborative environment
  • Experience working in a business systems department
  • High-level understanding of enterprise business processes and their impact on financial and operational workflows
Perks:
  • Equity
  • Benefits

Job Details

Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games.

"This position will be located in the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Candidates must be located in one of the above listed counties, or willing to relocate to the San Francisco Bay Area.”

The Business Systems team at Discord partners with departments like Finance & Accounting, FP&A, & Sales Ops to streamline operations and improve system efficiency. We are seeking a highly motivated Business Analyst to join our Business Systems team. This role will be responsible for analyzing business needs, documenting requirements, and collaborating with cross-functional teams to support various business system initiatives. The ideal candidate should have strong analytical, writing, and communication skills, along with high-level knowledge of enterprise business processes and experience with Jira Service Management

What you'll be doing:

  • Requirement Gathering & Documentation: Work closely with business stakeholders to understand, document, and translate requirements into clear and concise Business Requirement Documents (BRDs) and Functional Specifications.
  • Business System Support & Enhancements: Assist in supporting and improving business processes related to Order to Cash (O2C), Procure to Pay (P2P), and Record to Report (R2R) functions.
  • Jira Service Management (JSM) Administration: Track and manage business system requests, incidents, and enhancements in Jira Service Management to ensure timely resolution.
  • SOX Compliance & Audit Support: Ensure all system changes and enhancements adhere to SOX compliance and financial controls.
  • Testing & Validation: Assist in UAT (User Acceptance Testing) and system validation for new implementations and enhancements

What you should have:

  • Bachelor’s degree in business, Finance, Information Systems, or a related field and ability to work in a fast-paced, collaborative environment and experience working in the business systems department
  • 2+ years of experience in a Business Analyst role and have experience with Oracle Fusion ERP.
  • High-level understanding of enterprise business processes and their impact on financial and operational workflows.
  • Experience with Jira Service Management or similar ticketing systems and strong problem-solving and analytical abilities, with attention to detail.
  • Excellent writing and communication skills, with the ability to document business requirements clearly.
  • Familiarity with SOX compliance and audit processes.

The US base salary range for this full-time position is $124,000 to $139,500 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Why Discord? 

Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!

Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.

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About The Company

Discord is a voice, video and text platform that helps friends come together to hang out, play games and have fun. When Jason Citron and Stanislav Vishnevskiy founded Discord in 2015 they had a hunch that multiplayer gaming would be the future of entertainment and that people would need a communications platform designed for them to talk with their gaming friends. Today, gaming has become the largest form of entertainment in the world, bigger than movies and music combined. It’s the fastest-growing as well. Discord makes it feel like you’re playing in the same room with friends.

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