(CAN) OMNI Customer Fulfillment Associate Part Time

22 Minutes ago • All levels

Job Summary

Job Description

Working as an OMNI Customer Fulfillment Associate at Walmart Canada involves picking, packing, and dispensing online orders with high-quality standards and accuracy. This role requires adherence to strict safety and food hygiene standards to ensure customer satisfaction and loyalty. Responsibilities include efficient order assembly from various temperature areas, meticulous packing, ensuring product quality, accurate documentation, optimizing tote fill, balancing fulfillment with customer interaction, and maintaining a clean work area while operating equipment safely. The associate also participates in continuous improvement initiatives.
Must have:
  • Efficiently pick and assemble orders from various temperature areas.
  • Pack orders with attention to detail, including distinguishing products and quantities.
  • Ensure products picked are of the highest quality (no damaged, freshest selection).
  • Correctly document and label all orders using pick slips, packaging, and shipping labels.
  • Optimize tote fill while maintaining product quality standards.
  • Balance fulfillment responsibilities with customer interaction and issue resolution.
  • Adhere to strict safety and food hygiene standards, maintaining a clean work area.
  • Operate material handling equipment safely, completing pre-inspection checks.
  • Be 16 years or older.
Good to have:
  • Participate in continuous improvement initiatives by suggesting changes.
  • Demonstrate flexibility in completing/adjusting work assignments based on customer requests and meeting daily delivery schedules.

Job Details

Position Summary...

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What you'll do...

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.

2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.

3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.

4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.

5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.

6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.

7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.

8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1020 Dawson Rd, Thunder Bay, ON P7B 1K6, Canada

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About The Company

Sixty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world’s biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we’re reinventing the shopping experience and our associates are at the heart of it. When you join our Walmart family of brands (Sam's Club, Bonobos, Moosejaw and many more!), you’ll play a crucial role in shaping the future of retail, improving millions of lives around the world.


We are ecstatic to have been named a Great Place to Work® Certified May 2023 – May 2024, Disability: IN 2023 Best Places to Work, and Fast Company 100 Best Workplaces for Innovators 2023.


This is that place where your passions meet purpose. Join our family and build a career you’re proud of.

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