Change Coordinator

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

About The Opportunity:

The Change Manager provides essential administrative and coordination support for initiatives focused on enhancing employee engagement, learning, and communication. This role involves assisting with the application of change management principles to ensure projects are well-supported, ultimately aiding in employee adoption and usage. The Coordinator will work with global, cross-functional teams, primarily in a support capacity, to help gather information regarding the impacts of change on people, processes, technology, and customer experience. A key responsibility will be to support the consistent application of our change management framework to assist in reducing resistance, minimizing unintended consequences, facilitating communication, and tracking solution adoption.

Key Responsibilities:

Change Management & Communication

• Assist in applying established processes and tools to support effective adoption of changes for various projects across the enterprise.
• Support the coordination of impact analyses, stakeholder identification, and readiness assessments throughout project lifecycles.
• Maintain and organize change management documentation, templates, and tools.
• Support the development and execution of change management plans, including communication, training, and stakeholder engagement.
• Draft and format internal communication materials such as memos, newsletters, and updates.
• Coordinate logistics for workshops and meetings designed to guide teams through transitions.

Employee Engagement & Organizational Development

• Assist in administering employee satisfaction surveys and compiling results for analysis.
• Maintain and update organizational charts, reflecting changes in personnel.
• Support the coordination of employee engagement initiatives.

Learning & Development

• Assist in developing and formatting training materials, user manuals, and implementation guides.
• Coordinate logistics for learning programs and training sessions.
• Support the administration of employee onboarding and induction programs.
• Maintain and organize learning and development documentation.

Qualifications:

• Language Proficiency: Fluency in English is mandatory; fluency in other international languages is preferred. Superior proficiency in both written and oral communication is also required.
• Education/Experience: Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field; or 1-3 years of administrative or coordination experience in a project management, HR, or training environment.
• Organizational Skills: Strong organizational and time management skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines.
• Communication: Excellent verbal and written communication skills, with the ability to convey information clearly and professionally.
• Collaboration: Proven ability to work effectively within diverse global teams, fostering teamwork and alignment.
• Technical Proficiency: Advanced skills in Google Docs, Sheets, and Slides for document creation, data organization, and presentations. Familiarity with project collaboration tools is a plus.

Discover what awaits you:

• Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
• Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.
• Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.
• Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
• Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
• Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
• Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
• Valuing Every Contribution: Join a workplace that actively encourages and supports all talents and recognizes each individual's unique impact.

Category: Sales Operations Group