Client Executive- Tier 1 Customers

2 Minutes ago • 7 Years + • $78,100 PA - $123,000 PA

Job Summary

Job Description

At TransUnion, we encourage associates to drive their professional development with access to support. The Client Executive team, composed of experienced TU professionals, operates with a strong customer-centric mindset. Each member is accountable for assigned Tier 1 customers, conducting business reviews, leading strategic planning, managing current solution revenue, and developing new opportunity pipelines. This role involves coordinating client-facing reviews, identifying growth opportunities, establishing service cadences, building pipelines, and collaborating with executives to drive new product adoption.
Must have:
  • 7+ years of experience in sales, consulting, complex account management or business development within the financial services industry.
  • Strong client engagement capabilities, including prospecting, relationship-building, deal negotiation, and closing.
  • Builds and maintains senior-level relationships within marketing and risk functions across financial institutions.
  • Demonstrates strong financial services acumen with proven experience managing complex legal contracts and leading multiple concurrent legal initiatives.
  • Willingness to travel as needed - about twice a month.
  • Possesses in-depth knowledge of the credit card payments ecosystem, including experience working with issuers in the co-branded and private label card segments.
  • Lead and coordinate client-facing business reviews and internal account planning sessions.
  • Identify usage gaps and expansion opportunities to support retention and growth.
  • Establish and maintain service cadence (weekly/monthly) and formal strategy reviews (biannual/annual).
  • Build pipeline by identifying decision-makers, influencers, and sponsors.
  • Highly analytical and detail-oriented, with a deep understanding of data assets and the ability to quantify and articulate their business value.
  • Manage opportunity progression through indirect leadership of business development partners.
  • Collaborate with industry executives and matrix partners to drive adoption of new products.
  • Own account planning for your focus area, prioritizing strategic initiatives.
  • Facilitate client-facing and internal meetings, ensuring appropriate resource participation.
Good to have:
  • Bachelor’s degree or higher from an accredited institution; business-related field preferred.
Perks:
  • Flexible time off for exempt associates
  • Paid time off for non-exempt associates
  • Up to 12 paid holidays per year
  • Health benefits (medical, dental, vision plan options and health spending accounts)
  • Mental health support
  • Disability benefits
  • Up to 12 weeks of paid parental leave
  • Adoption assistance
  • Fertility planning coverage
  • Legal benefits
  • Long-term care insurance
  • Commuter benefits
  • Tuition reimbursement
  • Charity gift matching
  • Employee stock purchase plan
  • 401(k) retirement savings with employer match
  • Access to TransUnion’s Employee Resource Groups
  • Spousal, domestic partner, and other eligible dependent coverage on select health and welfare plans

Job Details

What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

The Client Executive team is made up of experienced TU professionals who operate with a strong customer-centric mindset. Each team member is fully accountable for their assigned Tier 1 customer. In this role, you will be responsible for conducting business reviews, leading strategic planning, managing current solution revenue, and developing new opportunity pipelines.

What You'll Bring:

  • 7+ years of experience in sales, consulting, complex account management or business development within the financial services industry.
  • Strong client engagement capabilities, including prospecting, relationship-building, deal negotiation, and closing.
  • Bachelor’s degree or higher from an accredited institution; business-related field preferred.
  • Builds and maintains senior-level relationships within marketing and risk functions across financial institutions.
  • Demonstrates strong financial services acumen with proven experience managing complex legal contracts and leading multiple concurrent legal initiatives.
  • Willingness to travel as needed - about twice a month
  • Possesses in-depth knowledge of the credit card payments ecosystem, including experience working with issuers in the co-branded and private label card segments

Impact You'll Make:

  • Lead and coordinate client-facing business reviews and internal account planning sessions.
  • Identify usage gaps and expansion opportunities to support retention and growth.
  • Establish and maintain service cadence (weekly/monthly) and formal strategy reviews (biannual/annual) in coordination with product, business development, and executive teams.
  • Build pipeline by identifying decision-makers, influencers, and sponsors.
  • Highly analytical and detail-oriented, with a deep understanding of data assets and the ability to quantify and articulate their business value.
  • Manage opportunity progression through indirect leadership of business development partners.
  • Collaborate with industry executives and matrix partners to drive adoption of new products.
  • Own account planning for your focus area, prioritizing strategic initiatives.
  • Facilitate client-facing and internal meetings, ensuring appropriate resource participation.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com.

Pay Scale Information:

The U.S. base salary range for this position is $78,100.00 - $123,000.00 annually. This position is eligible for both base pay and commission earnings. TransUnion commission targets are generally 20% – 50% of base salary and may vary based on position. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.

Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

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About The Company

TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. We make trust possible by ensuring each person is reliably represented in the marketplace. We do this with a Tru™ picture of each person: an actionable view of consumers, stewarded with care. Through our acquisitions and technology investments we have developed innovative solutions that extend beyond our strong foundation in core credit into areas such as marketing, fraud, risk and advanced analytics. As a result, consumers and businesses can transact with confidence and achieve great things. We call this Information for Good® — and it leads to economic opportunity, great experiences and personal empowerment for millions of people around the world.

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