Community Manager

Description

We are looking for a Community Manager to join our Community team.

This will be an initial 3 month full time contract (FTC) with potential to be extended or become permanent.

The 1000heads Community team is a proud, powerful collective of Social Media obsessives, driven by the desire to deliver kick-ass editorial + social conversation to some of the world’s most impressive brands. You will work closely with a whole host of departmental specialists, from Insights, to Design, to Strategy to deliver transformational social-first work for our clients. From cultivating online conversation through quality-led moderation to crafting and activating the editorial vision for our clients - everything we do is delivered with a belief that fans of a brand brought together, as a community, can become an unstoppable force.

To be part of the community team, you must be a social platform obsessive, a curious copywriter and a publishing platform junkie. If TikTok gives you thrills and carefully curated Instagram feeds leave you visibly electric, this is the team for you.

Role

• Creative copywriting which flexes for all things social and then seeing that content through to its live home, through publishing across social channels
• Stimulating and sustaining conversations and relationships with a brand’s audience through on-the-pulse community management
• Managing the day-to-day delivery of editorial calendars and creative campaigns
• Working directly with our creative studio to ideate and brief on engaging content to charge our organic social-first activations
• Building strong relationships with clients and identifying business development opportunities
• Offering strategic thinking, creative spark, and commercial understanding to develop plans
• Researching the latest social tools, platforms and trends – and working to ensure that we are the first to innovate and experiment
• Delivering reports, performance tracking & trend analysis to clients
• Remaining culturally attuned and constantly challenging the team and our clients with new opportunities for innovation across the industry and tech-space
• Feeding into campaign planning and responses in a strategic and activation capacity

Requirements

• Previous experience working with brands that require an element of translating research into compelling editorial a strong advantage
• An impressive understanding of social media and the value it can offer our brands
• Excellent written and verbal communication skills, you should speak the language of the internet
• An eye for creative content: both written and visual and know the nuances of social media formats; if you know your Reels from your TikTok, this job is for you
• Excellent organisational, time management & people management skills
• The ability to work under pressure whilst keeping an eye on the finer details
• Proficiency in using a wide variety of social platforms and tools that are used to drive efficiency within the accounts we work
• The ability to think:
• Creatively (capable of thinking differently and disruptively)
• Strategically (able to analyse situations and see the big picture)
• Intelligently (critical think that identifies gaps and fills them)

Benefits

• Additional holiday day for each year of service, up to 27 days
• Additional festive shutdown period between Christmas and New Years period
• Subsidised gym membership
• Private Medical Cover
• Company Pension Scheme
• Personal development fund
• Cycle to work scheme
• Regular company socials/away days, free Monday breakfasts and Friday drinks
• Flexible working, hybrid 1-2 days per week
• Plus other cool perks