Community Manager, Japanese

1 Month ago • 5 Years + • Community Management

Job Summary

Job Description

We are looking for an experienced Senior Japanese Community Manager to foster a healthy community and enhance player gaming experience. The role involves contributing to navigating the APAC environment and driving the game's narrative to players. Responsibilities include planning and executing community strategies and content campaigns, building and monitoring community channels across internal and external platforms including social media, with a focus on the Japanese market. The role also requires driving conversations, building relationships with content creators, acting as a liaison between players and developers, coordinating with stakeholders, supporting live updates, researching trends, and compiling reports on community sentiment.
Must have:
  • 5+ years experience in Community/Social Media/Marketing
  • Native Japanese language proficiency
  • Ability to communicate in English
  • Excellent writing and communication skills
  • Passion for games
  • Results-driven with player-centric mindset
  • Team player
Good to have:
  • Experience as a streamer
  • Experience in animation, media, or lifestyle entertainment
  • People management/coaching/mentoring
  • Strong planning and project management skills
  • Familiarity with Wargaming products
Perks:
  • 16 days of Annual Leave (up to 20)
  • Additional paid time off (5 Personal Days, 10 Sick Leave, Birthday Leave, Marriage Leave, Child Marriage Leave, Compassionate Leave)
  • Statutory leaves (Maternity, Paternity, Childcare, Caregiver)
  • Career development and education opportunities
  • Mental well-being program (iFeel)
  • Personal Gaming Account
  • Coffee and snacks in the office
  • Company events
  • Long Service Award
  • Referral program

Job Details

Job Overview

We are looking for an experienced Senior Japanese Community Manager / Japanese Community Manager as part of our team to join our journey in fostering a healthy community and help extending our players’ gaming experience in-game & out. In this role, you will contribute to navigating the complex APAC environment and driving our game’s narrative to the players.

Reports to

Senior Community Manager, Japanese

What will you do?

Responsibilities include but are not limited to the following:

  • Planning, organizing, and executing community focused strategies and content campaigns for our game

  • Building, maintaining, and monitoring our community channels from internal and external platforms inclusive of social media touch points across APAC focusing on Japanese market

  • Driving conversations on our social media channels, as well as on platforms where our games are available

  • Identify, build, and maintain relationships with regional content creators, community contributors, and advocates

  • Acting as the bridge between players and developers to communicate and translate feedback into actionable suggestions for the team

  • Coordinating communication and initiatives with various cross-functional/ regional / global stakeholders to collaborate closely

  • Supporting and executing live updates, content releases, and cross-promotional campaigns

  • Research the latest trends and best practices to stay up to date

  • Compiling reports and delivering updates on community sentiment, concerns, suggestions, and other related community insights

What are we looking for?

  • At least 5 years’ experience in relevant fields such as Community Management or Social Media Management or Marketing

  • Native in Japanese to support our Japanese players / community

  • Able to communicate in English

  • Excellent writing and communication skills

  • Have a strong passion for games

  • Results-driven and have a player-centric mindset, with the ability to multitask and come up with creative solutions to engage our players

  • Team player to be able to work with cross functional, regional, and global teams

What additional skills will help you stand out?

  • Being a streamer or familiar with the streaming environment is a plus

  • Experience working in a relevant industry such as animation, media, lifestyle entertainment companies

  • People management / Coaching / Mentoring experience

  • Good planning and strong project management skills

  • Familiarity with Wargaming products will be an advantage

Work mode

Onsite

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Tokyo include:

  • 16 days of Annual Leave (additional days based on years of service up to 20 days)
  • Additional paid time off (5 Personal Days, 10 days of Sick Leave, Birthday Leave, Marriage Leave, Marriage of Child Leave, Compassionate Leave) on top of the statutory minimum
  • Other leaves per statutory requirements (Maternity Leave, Paternity Leave, Childcare Leave and Caregiver Leave)
  • Career development and education opportunities within the company
  • Mental well-being program (iFeel)
  • Personal Gaming Account
  • Coffee and snacks in the office
  • Company events
  • Long Service Award  
  • Referral program - you can recommend the best talents to the Company and receive a reward  
  • To learn more about our studio in Japan, follow this link: https://wargaming.co.jp/
Please submit your CV in English to ensure smooth processing and review.

About Wargaming 

Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.

Please see Wargaming Candidate Privacy Policy for details on how Wargaming uses your personal data.

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About The Company

Wargaming is a place where ideas, no matter how crazy, can be realized. Not every gaming company can offer such creative freedom. Discover the latest news. Become a trusted and recognized member of a constantly evolving team, where your creativity can flourish and there is always room to grow.

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